Question about Microsoft Wireless Notebook Optical Mouse bx300008

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Microsoft wireless mouse 3000

Mouse stopped working and I can't find the disk - I think it just needs to be reinstalled

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  • Anonymous Jul 30, 2008

    how oooooodo i change the batt ??????

  • lesliea827 Dec 07, 2008

    my mouse is acting eratically, it jumps around the screen and when I try to zone into a particular item the item seems to be repelling the mouse and i can't get close to it. I need help!!!
    Leslie
    mygudschatzi

  • krfk Sep 28, 2009

    same with me ;(

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I had the same problem with two of my Microsoft Wireless Mouse 3000. I finally called Microsoft (do not have to wait to long, max 3 minutes) and they replace the mouse without me having to send the defected one.

Tech and replacement line: 1-800-360-7561

Posted on May 04, 2009

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If you have not uninstalled it,then you don't need to reinstall it
is there a light on the mouse?
If no change the batteries or else
there would be a connecter connected to the back of the system,you need to unplugg it & replug it back,after that you would be getting a small baloon tip at the botton right hand corner,now you ahve to press the connect button on the reciever & immediately press the connect button on the bottom of teh mouse.now your mouse should be working

Posted on Jul 23, 2008

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1 Answer

My microsoft wireless mobile mouse 3000 has stopped working. Everything including the battery and green light is working but when inserted into the USB cursor will not move.


Push the little red "connct" button on both the bottom of the mouse as well as the wireless receiver. If that does not work try referring to the quick start guide here.

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Go to Microsoft/help/support.com and you should find a solution. Sounds like you don't have the right hardware or a bad software pack. Also make sure the computer recognizes it. Try another keyboard if you have access to one. You'll probably have to go to another computer to get instructions and print then out and maybe you can do it with a mouse if it works and another keyboard doesn't work. If you can get another keyboard to work and download the drivers for the 3000 make sure the 3000 is plugged into the computer when you download the driver for the 3000.. They do have downloads for the 3000 I just went and looked and the last keyboard I had was a 3000 and I downloaded files from Microsoft. Hope this cures your Microsoft headache; dhgill1949

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I own this same mouse the best way of going about this is to go to Start>Run>devmgmt.msc. Once this is open find your mouse on the list and try reinstalling the drivers there. If you reset after uninstalling the drivers they will reinstall themselves. If this is not working it could be your OS and you should contract Microsoft.

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try to look at if you plugged it properly. or bring it where you bought it and ask your question to them

Dec 20, 2009 | Microsoft Wireless Mobile Mouse 3000

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reinstall the driver first then try putting new set of batteries and reestablish a new connection

Dec 03, 2009 | Microsoft Wireless Mobile Mouse 3000

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May 28, 2009 | Microsoft Wireless Notebook Optical Mouse...

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just open carrefully the cover and ussually only lose or broken knock button inside

Apr 28, 2009 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

Microsoft Wireless Notebook Optical Mouse 3000 help


I had the same problem.
Press the button on the underside of the USB, the green light will flash. Now press the reset button on the underside of the mouse. Your mouse should now work.

Mar 27, 2009 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

Not working


Try resetting by taking out the battery and disconnecting the receiver from USB input.

If that doesn't work try uninstall and reinstall.

Good luck.

J_inno

Mar 03, 2009 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Microsoft Wireless Notebook Optical Mouse 3000 not working


Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud

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