Question about Xerox WorkCentre M20i All-In-One Laser Printer
Hi - We have taken the machine apart over and over looking for any bits of paper that could be left in the machine and none are visible?? We turned it off and unplugged it. Is there some way the error message is locked in the machine without their actually being a jam??
I suspect what has happened, is on the fuser, there is an asseembly across the top that has the flag assembly on it.
Most likely the tab that keeps it in place is broken and when you are putting the fuser back in, it is not actuating the sensor. That is why it keeps telling you there is a jam.
It is a black strip that runs across the fuser on a stainless steel shaft.Looking with the fuser installed and the right door opened, it would be on the upper right side. Or above the fuser toward the back.
Posted on Jul 23, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 10, 2017 | Brother International Brother MFC-9325CW...
Jan 09, 2017 | The Office Equipment & Supplies
Jan 09, 2017 | Sharp Office Equipment & Supplies
Dec 29, 2014 | Office Equipment & Supplies
Oct 22, 2014 | Office Equipment & Supplies
May 23, 2014 | Office Equipment & Supplies
May 20, 2014 | Office Equipment & Supplies
Nov 12, 2010 | Office Equipment & Supplies
1,837 people viewed this question
Usually answered in minutes!