Question about LG WM-2277HW Front Load Washer

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Problems with LG WM-2277HW Front Load Washer

I have a problem with this LG WM-2277HW front loading washing machine. The dispenser tray is stuck in the closed possition and I cant get it open. Is this a common problem for this model? Does anyone know of a fix?

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  • sykescats Dec 28, 2008

    We too had this problem and after $200+ dollars had a service technician come out to replace. He made the "fix" look VERY difficult - I think so that we would call him again to come out and "fix." I did have to get a brand new dispensing tray, but I am once again experiencing the tray "sticking" which is how the problem started out the first time before it just stuck permanently. If this happens again, I think I'll try to "fix" on my own following the poster's comments, but I'm seriously thinking of just getting a new washer (not LG) and being rid of the issue all together. The washer is only 3 years old and between the mold smell and this it just seems like I've purchased a bunch of junk for a very high price. :(

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It is a rare problem but I've seen it happen.  The only way to resolve this issue immediately is to remove the top of the washer to gain access to the dispenser.  The dispenser can be disassembled by unsnapping the top section where the hoses are connected.  Once the top section is lifted, you can safely pull the drawer out.  Not sure what happened but more than likely the water dispenser has warped downward causing it to jam the drawer.  Recommend replacing the dispenser to resolve this problem.

Posted on Jul 24, 2008

  • Gary M Jun 17, 2012

    Once you have removed the four screws from the back that hold the end of the lid, the lid slides backwards (some convincing is required). You have to push it back w about three inchaes, before you can lift the top up. There are four nobs on the top of the wahser that are holding the top down. Once you push the top back about three inches or so You should be able to lift the top off. Once the top is of you only have to loosen the three plastic latches on the inside and push the lid to the dispenser a bit to pull the dispenser drawer out. In our case the blue Softener holder was the cause of the drawer getting stuck. Its two plactis holders in the back had worn out and were not holding the cup dow, which was getting stuck on thetop plastic. We used sowing tread to circle around the container, going above and under the compprtment where the cup rests to force the cup to sray in place. Drawer not closes without issues. You problem may be something else, like the bleach reservior, but I suspect softener reservior with smaller holder is
    more likely the source of your problem than anything else.

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