Question about Xerox Phaser 8500/DN Printer

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Xerox Phaser 8550dt printer

There is nothing showing on the display panel. It first started by displaying inverted letters, then garble, and now blank. The print out sheets states hardware failure - Front panel - data path failure (16.4) Do you know what part I should replace for this?

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  • Anonymous Oct 24, 2008

    I have exaclty the same problem as decribed above.

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The display panel needs to be replaced. The part number is 802K93650. We sell them for $160 plus shipping. Our number is 574-243-1176 if we can help.

Posted on Jul 23, 2008

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This is a common problem for this printer. You need to replace the control panel. It's easy and requires no tools to do so. Hope this video helps ">

Posted on Jan 29, 2011

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You need to consult an Xerox technical support person. Since the parts are only available through them.

Posted on Jul 23, 2008

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