My fax is on its working as a copy machine and I have checked all the connections when you pick up phone there is no dial tone and I know the phone jack works so I don't know what else it can be. Does anyone have any suggestion
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Is there a dial tone if you pick up the reciever ? Can you send faxes or use the machine to make a phone call ? If you can make calls or send faxes the machine probably needs to be set to the auto recieve mode so that it automatically answers when a fax is being recieved. If no dial tone you may have a loose connection to your phone jack.
Take your incoming phone line and plug it into the place that says "line" on your fax machine. Plug another phone cord into where it says "phone" and connect this to your telephone. Test to make sure you have chosen the right places by dialing a phone number to fax to and listen for the dial tone. If you get a dial tone, then you have set it up correctly.
On the fax machine look for the button that says "menu". Push it and use the up and down arrows to navigate the options on the display. Look for fax set up and press "ok" or "enter" on the fax machines keyboard to access this area. Look for "number of rings" and change the fax machine to a number of rings that is less then your voice mail box if you have one. Then close and save your choices.
Have someone send a test fax by dialing your phone number for the line connected to the machine. The fax machine will pick up on the number of rings set and automatically begin receiving and printing a copy of your incoming fax.
You cannot use magic jack.
You can also choose to manually answer an incoming fax if you see that your display on the fax machine says "ringing" or incoming" you can push the "start" button and this will start receiving your incoming fax.
Yes, It is the phone number assigned to the phone line you plugged into the fax machine. You Fax machine is basically a Modem listening to the phone line. Someone dials and if they are sending a fax, the two machine's make squealing noises called a "handsake" then connect sends data. It is then stored or printed or both.
If you pick up the phone while the two fax machines are connecting. You will most likely disconnect the data transfer and get an ear full.
Plug a phone in to fax port, Is there a dial tone there also? can you dial a number and make a call from the fax port? You should be able to with a regular phone. If you can't, try plugging in the fax machine to the other port where your phone is plugged in. try sending a fax.If it works there, then the Vonage device or your service itself is the problem.
Okay for starters, you need to check to see if that fax machine is automatically answering the phone when it rings. you can check to see if it is trying to recieve by call that phone number from another phone and listen if it answers and when it does, does it make a high pitched squelling sound that varies in pitch.
if it does then it should be working ok, if not then you must program your recieve mode to automatically answer.
you can also check to see if it's sending by doing the opposite: put a sheet of paper in the machine to fax and dial your cell phone or other number, when it rings pick it up and listen for the high pitch squeel, if it works then your fax is working properly.
I'm no expert but, did you try touching the online or hook button on the fax to hear the dial tone? Or connect a basic home phone into the phone jack at the wall the fax was plugged into. Do you get a dial tone. If no dial tone, call the phone company. If there is a dial tone, its the fax.