My fax is on its working as a copy machine and I have checked all the connections when you pick up phone there is no dial tone and I know the phone jack works so I don't know what else it can be. Does anyone have any suggestion
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If you sending the fax over the memory, fax can scann doc. while dialing, or in the same time, but if you sending directly (on-hook dial) fax is sending the document while beeing reeded.
You may try to check the phone lines, browse the documents before sending,clean the original document feed rollers,...
if fax sudenly stops and wrinkle the orig. documents there is problem in scanner area
Hello, I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.
First make sure that the fax button has been pushed and is llit...
The 2820 should have a handset. In order to use manual transmission (when you get to hear all the beeps and whistles) you will need to load the document then pick up the handset. then dial the number, when you hear the recieving fax tone then hit the start button.
The 2820 should also have a hook hold button pressing this will allow you to hear the dial tone and the numbers you dial along with the receiving fax tone. If you dont hear anything when you press this button then you may want to use the volume buttons to increase the volume.
Also remember that if you have not picked up the handset or pressed he hook/hold button the unit will use automatic mode, which is to say that all you will do is load the document, dial the number, and then press the start button.
Okay for starters, you need to check to see if that fax machine is automatically answering the phone when it rings. you can check to see if it is trying to recieve by call that phone number from another phone and listen if it answers and when it does, does it make a high pitched squelling sound that varies in pitch.
if it does then it should be working ok, if not then you must program your recieve mode to automatically answer.
you can also check to see if it's sending by doing the opposite: put a sheet of paper in the machine to fax and dial your cell phone or other number, when it rings pick it up and listen for the high pitch squeel, if it works then your fax is working properly.
do you have a seperate fax line? if so check the fax line.
also in the fax menu set up your fax to phone/fax mode, and set up all your fax info.
if you have distinq ring you need to set up your # of rings.
I'm no expert but, did you try touching the online or hook button on the fax to hear the dial tone? Or connect a basic home phone into the phone jack at the wall the fax was plugged into. Do you get a dial tone. If no dial tone, call the phone company. If there is a dial tone, its the fax.