No sound I have followed instructions for webcam Both parties have video. I can hear them but they cannot hear me. Any ideas? Many thanks

If you don't hear sound on YouTube videos, please try the following steps:.

1. Adjust the volume control on your computer and speakers.
2. Adjust the volume control located in the lower left corner of the YouTube Video Player.
3. Restart your internet browser (Internet Explorer, Firefox, Chrome, etc.)
4. Ensure that the volume is turned up on other video players, such as Quicktime, Real Player, or Windows Media player, as this might affect the video player sound.

If you still have no sound after trying the steps above, you may want to try the steps below:

1. Install the latest version of Adobe Flash (necessary for streaming YouTube videos) after removing any old versions you've installed. Learn how to install the most recent version of Adobe Flash player.
2. Allow third-party Flash content on your computer by visiting the Adobe Flash Global Storage Settings Panel and following the instructions. Once this is complete, close all browser windows and try re-playing the Live Event.
   Please be advised that this action stores a Flash cookie on your computer. Flash enables this by default upon install.
3. Check your Antivirus and Firewall software to see if you're blocking third-party Flash content

To make sure that you hear sound while watching videos, please try the following:

• Adjust the volume control on your computer and speakers.
• Adjust the volume control located in the lower right corner of the YouTube Video Player.
• Ensure that the volume is up on other video players, such as Quicktime, Real Player, or Windows Media player, as this might affect the video player sound.
• Try shutting down your computer and then restarting it again.
• Videos on YouTube are streamed through an Adobe Flash player. For the best viewing experience, we suggest you install the latest version of Adobe Flash after removing any old versions you've installed

http://www.adobe.com/products/flashplayer/productinfo/instructions/

If you can't hear sound within videos embedded on other websites or blogs, your computer may be blocking third-party Flash content. To correct this, follow the steps below:

Visit:

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

1. The Adobe Flash Player Settings Manager should display.
2. Check the box labeled: "Allow third-party Flash content to store data on your computer."
3. To ensure the check sticks please click one of the tabs at the top of that box and then click back to the (Global Storage Settings Panel). The box should still be checked.
4. Once this is complete, close all browser windows and try playing an embedded video.

Please be advised that this action stores a Flash cookie on your computer. Flash enables this by default upon install.

If this step doesn't help, please check your Antivirus and Firewall software to see if you're blocking third party Flash content.
hideLayer('sc1'); if(document.getElementById('kb_ie8') != null) showLayer('kb_ie8'); if(document.getElementById('kb_ie8_win') != null) showLayer('kb_ie8_win'); if(document.getElementById('z_ie8') != null) toggleZippy('z_ie8'); if(document.getElementById('z_ie8_win') != null) toggleZippy('z_ie8_win'); if(document.getElementById('kb_ie') != null) showLayer('kb_ie'); if(document.getElementById('kb_ie_win') != null) showLayer('kb_ie_win'); if(document.getElementById('z_ie') != null) toggleZippy('z_ie'); if(document.getElementById('z_ie_win') != null) toggleZippy('z_ie_win'); if(document.getElementById('kb_win')) showLayer('kb_win'); if(document.getElementById('z_win')) toggleZippy('z_win'); if(document.getElementById('kb_winxp')) showLayer('kb_winxp'); if(document.getElementById('z_winxp')) toggleZippy('z_winxp'); if(document.getElementById('kb_US')) showLayer('kb_US'); if(document.getElementById('z_US')) toggleZippy('z_US');

1. Go to Start->Control Panel-Sound and Audio Devices.
2. On the Sound and Audio Devices Properties, click on the Voice Tab.
3. On the Voice Playback below click on the Drop-down arrow and see if there is an option to select your Labtec Webcam 1200, if so select it.Furthermore, please try doing the Test Hardware button.

If you are you are using Google Chat configure it through the steps on this Link. You can also copy and paste this http://www.google.com/support/chat/ for the set of help articles for Google Chat.

Please let me know if the following have been helpful. Thanks and regards.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

On your computer use moviemaker to test the video and mic.
if you have another computer set it up with the acemtials and message it thru yahoo
All else use device manager see if the A/V is there

Which ever Messenger or Skype you are using has to be setup in order to function. I'll assume that you are using YAHOO MESSENGER and walk you through the setup. All Messengers and Skype have an Audio & Video setup in them so the camera and microphone work properly with their program.
Bring up Yahoo Messenger and on the top left click on MESSENGER.
Then click on "Messenger Preferences."
Next in Category click on "CALLIN & DEVICES."
When that comes up check and check to see that Microphone is set to your audio card.
Next insure that the speakers are set to you audio card.
Then go to "Test Audio"
In Blue "Open the call setup Assistant"
When the window opens follow the instructions. When finished your camera audio should function properly.

Also you need to go to the Video setup and do the same so it will broadcast the pictures.
Hope this helps. Bud

Hey,

Check your microphone settings, or use another microphone to solve the problem. Like this one, CLICK HERE EBAY LINK

Thanks,
Ekse

Durring video conferencing with MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? Answer This article applies to the following products:
All Logitech Web Cameras with MSN Messenger Support
This article applies to the following software:
Windows XP
Test the Microphone in Sound Recorder

1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
3. Click the Stop button.
4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
   1. Click "Edit," then "Audio Properties."
   2. Make sure Logitech is listed as the Preferred device for "Sound recording."

If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.

1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
2. Click Add/Remove Windows Components.
3. In the Components list, select the Networking Services check box, and then click Details.
4. Make sure the Universal Plug and Play box is checked.

Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.


This article covers Accoustic Echo Canncellation (AEC) and how it works.
Answer This article applies to the following products:
QuickCam 10.x and RightSound supported cameras
QuickCam 11.x and RightSound supported cameras
Call Central and RightSound support audio devices
This article applies to the following platforms:
Windows® 2000 Professional
Windows® XP Professional
Windows® XP Home
Windows® Media Center Home
Windows® Vista
Accoustic EchoCancellation (AEC)'s purpose is to prevent sounds from your computer's speakers to be picked up by your microphone. This can be a significant problem with audio or video calling applications where the voices or sounds from other parties of the call is being inadvertently picked up by the microphone and fed back into the call, creating echo and other sound distortions. Without AEC, this echo can detract from the quality of a call and in extreme situations, the echo can degrade the audio experience to the point where the audio is useless.
To prevent this from happening, the AEC component monitors sounds being played by your computer's speakers while monitoring the incoming sound picked up by your computer's microphone. The AEC module takes the outgoing and incoming sound signals and compares them to determine if echo is present. If echo is found, it is subtracted before the audio from the microphone is sent to the requesting application. This will result in the remote party only hearing you speak, without being distracted by hearing their own voice echo back to them.
When enabled, echo is eliminated for the recipient of the audio/video message. For echo free chatting, both parties need to have a RightSound technology enabled web camera that supports the AEC feature.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if installed properly will come up and show a picture.
4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.

NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

hey there, what you can do is update your msn messenger to the latest edition and try to re install your sound drivers. this may reslove your problem.

fixya!