Question about Microsoft Xbox 360 Console

2 Answers

Xbox 360-hear sound, but no picture

Hi....up until about 3 days ago my xbox was great, now when I turn it on, I hear the game, but no picture...I've tried it on other tvs and different disks......not sure what to do!

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  • tidge1966 Aug 01, 2008

    plugged all cables in on hdtv 

  • joker66614 Oct 29, 2008

    well actually my friend has this problem
    it is not the cord
    i took mine to his house (which WORKS tested on mine before i left)
    we plugged it in thinking it WAS the cord and hoping it was to.
    again we heard sound NO PICTURE!!!
    tried on 3 TVs its NOT the tv?
    would anyone know what could be causing this?


×

2 Answers

Buy a new cord

Posted on Aug 01, 2008

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Sounds like a problem with the video scaler chip or HANNA. Sometimes the heat from the motherboard can cause it to malfunction. Go to you local video game store that's independently owned and see if they can fix it. good luck

Posted on Jul 31, 2008

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1 Answer

Hi there, when i turn on my xbox 360 i can here the audio but cant get any picture. What can I do to fix this problem?


Hi there,

Try this as it worked for me.

First i took off my hard drive on the 360. Then i pluged it to the tv not with HDTV (use the red, yellow and white make sure it is on tv not HDTV) i only say this because i didn't use the HDTV setting to fix it. then i pluged it into the wall with the 360 laying down not up and down and turned it on. (no picture but sound) with the 360 on i took 1 towel folded it long ways and wraped it around my 360 from back to front (make sure you cover the fans in the back to make it over heat.) leave your 360 on until it red rings (you can hear the 360 quit down. it takes about 15-30 mins depending on how fast it over heats. once this happens unwrap the 360 and turn it off wait 5 secs and power it back on and there you go you should have picture and sound again. mine has been working for 3 days now with no problem i even have it hooked up using the HDTV cables in my living room.

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3) Cycle the inputs on your tv until it gets back to your xbox 360 and see if the picture appears.

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0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00
or if in the US

1-800-4MY-XBOX
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Hours of operation (every day):
9:00 A.M. to 1:00 A.M. Eastern Time
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