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Call forwarding all lines on a NEC Dterm80 and blinding the back line numbers so that caller ID doesn't show the numbers to patients

Sirs:

When we close for lunch or leave at the end of the day, we need to call forward all lines (4) to our answering service. There is a way to do this all at once but we don't remember how.

Also, our patients can detect back line numbers by caller ID and we want to make it so that those numbers are restricted from view. Our concern is that they will call a backline after hours and not get the medical attention they need. Can we do this?

In addition, we have repeatedly requested a comprehensive user guide for our phone system from the company we purchased it from and they give us an abbreviated manual that is basically useless. How can we get a copy of a full blown manual?

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I can possibably help on the manual, I have been able to find almost any manual for any system at the following site, www.wedophones.com. Just click on the word " manuals " in the upper right side, scroll to your phone system manufacture, click on it then scroll down to your exact phone system and download it to your computer. Good luck. .....Mike

Posted on Jul 28, 2008

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