Question about SimpleTech SimpleDrive Portable USB 2.0 60GB 5400rpm 480Mbps USB 2.0 USB 2.0 External (STIUSB2560FT) Hard Drive

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External hard disk is not recognized.

When i plug my external harddisk on to my laptop. it is not recognized....the usb port says some unknown device is plugged.i cannot read any datas from my hard disk. i need a solution to back up all the datas in it. it vud b helpful if i get some immediate solution

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  • gcmahajan Jan 06, 2009

    I have old Dell laptop. Laptop USB port is out of order. So I have use PCMCIA card. But My 250 gb Seagat hard disk is not detected the laptop through PCMCIA Card

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Posted on Jul 25, 2008

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My Windows 7 cannot recognize my Sata/usb connector


USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely. Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7). The USB device should be listed as "removable disk" once it is plugged into the computer. If it is not listed among the available drives on your computer, proceed to the next step. Ensure that the data cable is working properly. Try another USB cable if you have one available. Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive. Reboot the computer if the USB hard drive is still not recognized. Plug the USB cable into another USB port and check to see if the device is detected. If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port. If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem. Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager." For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter." Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives." If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced. Hope this helps.

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Jan 04, 2013 | Apricorn SATA Wire 3.0 - storage...

1 Answer

Not recognice by usb hard


A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


Hope this helps


Nov 07, 2012 | Computers & Internet

1 Answer

My Toshiba Satellite 2805 S301 USB 1 port, does not recognize my Passport external Hard disk drive. What can I do to solve this problem ? Thank you, very much for your assistance.


Hi

assuming that the external hard disk is usb

i would try this

plug in the external hard drive
then go to device manager
then hover your mouse at the top of the box
and look for a icon that says scan for new hardware
then hit the scan icon
your laptop may or maynot recognize the external hard drive at this stage
now leaving it plugged in restart the laptop
and with any luck windows will now recognize it


good luck
hope you get sorted with it

Mar 20, 2011 | Toshiba Satellite 2805-S301 Notebook

1 Answer

My pc doesn't recognize my verbatim 1000gb external hard drive, error "unknown device"


Did the 1000gb external hd come with instructions?
Did you read them?
Did you Install The Software for this Device?

If not. Try plugging it in all the usb ports.
Try shutting down the PC, when it's off plug in the 1000gb external HD,
Restart the Computer, If Windows still dosen't recognize it, then it's most likely defective, and should be returned. Try purchasing a higher quality brand.

Nov 20, 2009 | Verbatim VER95327 USB Hard Drive

2 Answers

When I connect WD 250 GB external harddisk ..I am getting error message" USB device Not recognized due to malfuction"..please guide me my laptop is toshiba and operating system is windows xp


Please trouble shoot by trying the device on another laptop.

If it works on another system, it simply means it is not compatible with yours and you have to get a device that is compatible with your toshiba system.

Good try.

Oct 17, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Hello, I am having trouble with my usb ports. It does not recognize anything that I plug into the usb ports. I did a system restore and it still does not recognize the usb ports. It only recognizes it if I...


reinstall your usb controllers and handlers off the factory system disk that came with your system..something corrupted the files somewhere ...system restore wont replace deleted system files only restore user settings when you put the disk in it will have a section to restore drivers...select usb and reinstall then restart the system

Sep 28, 2009 | SimpleTech 500GB SimpleDrive Pro External...

3 Answers

USB External Harddisk Detection Problem


some people say that its because of not enough power . try inserting the hard disk in other usb slots ( at the back ). onlu usb slots at the back of my pc detects my hard disk

Aug 06, 2009 | ASUS M2N-MX Motherboard

1 Answer

I have a WD passport 320gb, at first it worked one of my usb. then all of sudden, it stop recognizing my WD Passport with one usd port, so i plug it in another usb then it works. and after a couple of days...


Are you using an external power supply for the disk? If not, you might be overloading the USB port. It should not happen, but USB ports are limited in the amount of power they can output. Especially laptops might face such problems.

Do other USB devices still work on those USB ports? If so then the port is at least not broken.
Sometimes you can uninstall and reinstall the USB hubs and controller devices in the Device Manager to fix USB problems.

For other ideas on troubleshooting external hard disk issues, you can check: www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

Jun 13, 2009 | Western Digital Passport WDXML800UE...

5 Answers

Seagate external hard drive problem


Hello, Did you try to use this drive on another computer? Did you have the same problem? Did you try using a different cable? I would try these things first in order to determine if the problem is with the drive or with the computer. Good Luck! Dr. Know

Dec 23, 2007 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

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