Pull the paper tray out, then turn the printer on it's side. There is a mechanisim that has some rubber band type grips that pick the paper up. Pull them off, turn them inside out and put them back on. Give it another try.
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The jam indication is set because the sensor(s) detect one. This could be due to a buildup of paper dust, a small bit of a sheet that tore off and got lodged deep inside when removing a previous jam, or damage to the sensors if the jam was removed forcibly by pulling the sheets out from the wrong direction.
Please open the paper supply tray you wish to use. At the very front of the tray, to the right, you will see a blue dial. This dial is used to tell the copier what size paper it can expect to be fed. You can put many sizes of paper in the tray, but the blue dial MUST match the size that truly is in the tray. If ,for example, the blue dial is set at "LETTER" but the paper in the tray is 11x17, the copier will look at the dial setting and expect the paper to have passed its paper path sensors in a certain amount of time. So if the dial says 8.5x11 and the actual sheet of paper fed just keeps on moving by the sensors (11x17) the copier freaks and treats it as a paper jam assuming it has fed multiple sheets. Happy New Year to you and yours! :-)
Hi, i dont know you've got the same problem as i did. But i tell you how i fixed my problem. My printer said i ran out of paper, but there's plenty of paper where it should be. What i did to fix it was that i pulled some paper (remove the gray back plastic, turn pinter around, you can see the rubber rollers now) futher out and then placed the gray plastic back. Put the printer off and on the paper comes out. Then again off and on, then go rpint of copy something and it works again. I hope you it does the trick for your problem.
The price of labor and repair parts could exceed the cost of a new printer in some cases. This most likely wouldn't be something you might be able to repair yourself. I would call the authorized repair center in your area and ask about a quote on what it might cost to repair this printer.