Question about Motorola Mobility RAZR V3m Cellular Phone

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Motorola V3m (Verizon)

My phone seems to be stuck at the startup screen. After I turn it on, the keys intermittenly respond but I cannot make calls or even access menus. This all happened when I did a master reset. The Verizon folks said that should not have affected the phones operation. Duh! But here I am. Will reflashing the phone help, Can it be re flashed? Thanks for any help you can provide.
Randy

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  • Ruth Fleming Apr 01, 2009

    I have the same problem exactly as you describe except that I did nothing to it prior to this happening. I have search the web and flashing is the only recommendation I see. Phone is not under warranty. Where can I get it flashed?

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    SOURCE: How do i do a factory reset on a verizon motorola 4glte model xt912 or remove the password somebody else put on the phone that' i obviously dont know or have

    Hi Naden Puttock,

    Here are the steps to perform a hard reset in your device:

    1. Switch off the device.
    2. Now press and hold Volume Down + Volume Up + Power button, and release them, when you see menu of Bootloader Mode.
    3. Then select option "Recovery" from the menu, using Volume Down, then press Volume Up.
    4. When you see Android with triangle, then press together Volume Up + Volume Down.
    5. After that select option "wipe data / factory reset" using Volume buttons to browse option, and Power button to confirm operation.
    6. Choose option "Yes -- delete all user data" and accept with Power button.
    7.
    Press Power button to select option "reboot system now".


    Best Regards,
    Katy
    Motorola Support

    Posted on May 18, 2015

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