Question about Garmin nuvi 350 GPS Receiver

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Garmin Nuvi 360

When calling someone on bluetooth from the garmin, there is no sound. I can't hear them and they can't hear me. It is connected to them though.

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Have you checked the volume (wrench/volume mp3/audible 100%) Does the garmin detect the phone properly?
Have you checked the firmware thru http://www8.garmin.com/products/webupdater/howtoinstall.jsp

After you update delete the connection between garmin and phone and pair them again.

Posted on Jul 23, 2008

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Have you tried to use a set of headphones to see if you hear anything?

Another check is to make sure FM Transmitter isnt checked
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i have same problem. volume goes out - often with bluetooth connection. i THINK it THINKS I'm making a phone call so automatically mutes. Checking MUTE on or off does not work. Seems that if I power down and up, or best yet power down for a bit - volume is restored and bluetooth link (which sometimes disappears) enables again.

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Solution below works for NUVI660 as well; ignore everything after step 6 but DO reboot and delete previously existing connections.

good luck





All,

I was having the same problem with my Curve and Nuvi 680. What has fixed this for me is downgrading the Bluetooth firmware version on the Nuvi itself. I was running version 3.0 (you can check your version by going to Settings -> System -> About on the Nuvi) -- I had success after downgrading to version 2.4.

It's a bit of a convoluted process, but here is the procedure I followed:

1. Download the old Nuvi BT firmware from the Garmin Italy website:

http://www.garmin.it/files/FileBluetooth.zip

2. Connect your Nuvi to your PC.

3. Go into the X:GarminRemoteSW and look for a file called 006B055301.GCD (where X: is your Nuvi drive)

4. Back up that file to your
computer, and delete it from the Nuvi.

5. Extract the file in the zip downloaded in step 1 to the X:GarminRemoteSW directory

6. Disconnect your Nuvi from your computer, and let it
reboot

7. Click on "View Map," then touch the "Speed" in the lower left corner.

8. You should have the "Dashboard" view up. Touch and hold the "Moving Average" box for ~15 seconds until the diagnostic screen appears.

9. Press the "next" button until you arrive at the "Bluetooth Status" screen (5-6 screens in)

10. Click "Updt PR" and then click "Yes"

11. Reboot the Nuvi, delete the existing bluetooth pairing, and attempt to re-pair with your BlackBerry.

Seems to work perfectly now -- please let me know if you have any questions. Good luck!

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1 Answer

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A Nuvi 350 does not have bluetooth capability. Do you mean Nuvi 360? If it is a 350, then the firmware is corrupted or was flashed with the wrong firmware.

- Jim
SHARCNET-USA

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I fix this problem for my Nuvi 660 Europe. I found resources in Italian language only: 1 - go to http://www.garmin.it 2 - in the search texbotx (i the up left corner of the page) type bluetooth and press enter 3 - click on the 1st faq that will appear 4 - download the file FileBluetooth.zip 5 - unzip the file 6 - copy 006B055301.GCD in X:\Garmin\RemoteSW directory 7 - reboot your nuvi At this poin bluettoth would be ok newly. Bye

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