Question about Creative Labs ZEN V Plus MP3 Player

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Creative Zen Firmware Problem

It suddenly happened. I have my Creative Zen just one year and a half and last time that I tried to turn it on it just did not. I did not smashed it or soaked or anything. I reset it. Cleaned it up, Formated all, and the same message is coming........ Firmware Problem!!!! I have tried it all. I downloaded the Creative Zen Firmware 1.03.04 as the Creative site suggests, but my laptop just dont detect the device at all. Any suggestions????? hi my names;bobby got zen 4gb v1.03.04_0.6.1 saame massage-firmwareproblem and has been in recovery mode since,lost its soft ware and i need help! thanks. bobware305@yahoo.com

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  • icygomez Jul 24, 2008

    i have a problame

  • Didzis Pukitis
    Didzis Pukitis Jul 25, 2008

    i dont now what do now, same problem.

  • LaMasChula Jul 25, 2008

    Darn! I have same problem! can some1 please post solution? can anyone help?

  • LaMasChula Jul 25, 2008

    same problem. went trought all steps. still not able to use it.

  • Anonymous Jul 25, 2008

    same problem

    77craig77@gmail.com

  • Mark Lowery
    Mark Lowery Aug 10, 2008

    Same problem. Have been searching for a solution for many months......

  • scottm44 Aug 11, 2008

    Just bought the ZEN for my daughters BIRTHDAY!, she plugs it into the computer, uploads her music and pictures, leaves the thing plugged in to charge the system, then when she wants to use it she turns it on and it turns off itself.

  • jags1 Sep 26, 2008

    please provide me the software

  • Anonymous Oct 05, 2008

    same pb

  • dr_wiza Nov 20, 2008

    hi i have got zen creative zen v1.03.04_0.6.1 saame massage-firmwareproblem and has been in recovery mode since,lost its soft ware and i need help! thanks. dr_wiza@yahoo.com

  • drunkroach Nov 24, 2008

    im really not shure what to do but its staying in recovery mode iv'e cleaned it up formatted it tried to reload firmwareand rebooted it on the mp3 so im curious on what to do

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I have exactly the same problem...now the screen is topped on shutting down and the device is not answering to any command...please help!

Posted on Oct 18, 2010

That **** happen to me too and that shity creative is nothing but junk

Posted on Aug 08, 2008

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1 Answer

My zen freezes regularly and needs rebooting


It's from the firmware, I've had the same problem and I've gotten the white screen of death. Any suggestions? The power light turns blue but the screen is either black or white, it won't turn off unless I click the reset and then won't turn on until 10+ tries of doing the hold down power button, click reset while plugged in PC thing.

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press play/pause, press reset button and slide power button
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cheers

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about this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format. my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does. what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1. unfortunately you will not find this firmware version at creative website.
i checked a website and i found this.
it's at http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Creative-ZEN-4-8-16-GB-Firmware-10304.shtml

just perform this steps and you're good to go.

1. download the firmware for your zen.
2. connect your zen to your pc.
3. run the executable file (firmware).
4. just follow the on-screen instructions on your computer and you're good to go.

hope that this step will help you guys out.

if you have any questions about fixing this kind of problem. or if this step won't help you.
email me at john.yapchapco@gmail.com

i'll be more than happy to help you guys with this kind ok issue.
god bless and enjoy listening to your favorite music.

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