Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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Replace the switch that controls hand tools to the upright unit

My carpet cleaner is not sucking up the soapy water and dirt I believe due to the switch that controls the vacume direction from the hand tools to the unit. I believe the switch is broken and I was looking to get a manual of the parts.

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If that flap isn't moving when you turn the knob for floor or hose, then yes it is broken, part #2136988 is the diverter valve. You will have to remove the top cover, it mounts on the underside of it.

Posted on Aug 10, 2008

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1 Answer

Not sucking up the water


Look at the pickup nozzle to see if it's plugged up. There is a flapper valve that closes when the tank has too much water in it. Make sure it opens after you dump the water out.

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I am shampooing a berber carpet with my Kirby Ultimate G and no excess water or suds accumulate in tray. Either while suds dial is on or off. Why do suds come out under tray in straight line no matte


SYSTEM:
Will work with:
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This is unused shampoo attachment. We buy new parts and assemble this shampoo attachment so you will be the first one to use it.
Set includes:
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NOTE - pictured Kirby Sentria shampooer box may not be included.
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Tank with soapy solution is attached in place of the bag. It utilizes the air coming out of the exhaust to blow soapy water on a small screen that turns it into thick foam. The foam is simply laid over the carpet (you must vacuum before you shampoo). Foam allows the spread of a small amount of water over the area so carpet is not soaked all the way through. Foam is left on the carpet for a few minutes so it has just enough time to moisten the fibers of the carpet and loosen the dirt (not too long otherwise foam may dry). Then foam maker is set to "OFF" and you slowly pull Kirby vacuum over the area where you laid the foam. The rotating brush in the shampooer nozzle rubs the moisture off carpet fibers and and throws it into the tray in front of the unit. You will not see gallons of dirty water but that is because you did not put it on the rug in the first place. Carpet should dry within 1-4 hours (depends how many times you laid the foam and what is humidity in the room). After it dries it has to be vacuumed. Solution that did not get picked up with the shampooer brush dries and shampoo additives do not let the dirt stick back to the fibers of the carpet. It is loose when it dries so in order to pick up what is left, you must vacuum again.
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You can use any carpet shampoo sold in your local store but make sure that this is carpet shampoo that makes foam and pay attention how much you have to dilute it with water as various shampoo products come in different concentration. Avoid using "just anything" that makes foam. Some household chemicals (such as dishwasher fluid) will do great job but it will leave carpet unprotected so dirt will stick to it so well that you will have a filthy rug in no time. Kirby Vacuum Shampooer


800-775-6586
GoodVac com

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1 Answer

I have a Delonghi Multi Vac M31 and have never used the wet part...I would like to clean my carpet using the wet vacuum...can you please tell me how I can do this? Many thanks


A good place to start is the owner's manual. If you don't have one, you can google the make and model of your multi-vac to get another copy.

Most wet-vacs work off the same principle. Pre-vacuum the carpet to make sure there is not normal surface dirt and dust. Next Squirt on hot soapy water, scrub it in - then suck up the dirt and collect the dirty water.

So after vacuuming the area to be wet-vacuumed and you are lucky enough to have a separate reservoir on the wet-vac unit - add pre-mixed carpet cleaner into hot tap water (with carpet cleaner mixed into it by the ratios described on the carpet cleaner soap bottle) to the multi-vac water reservoir (from a quick look, the Delonghi doesn't have one) . With the settings for wet vac (per the owners manual), squeeze the trigger for applying the carpet cleaner. Typically, you will go slower than normal vacuuming. Give it a chance to soak in and dissolve/lift the grim and dirt. Come back slowly to pull the dirty water out of the carpet.

There are multi-wet vacs (like the M31) that don't have a reservoir for the carpet cleaner. In that case, you need to pre-mix a couple of gallons of carpet clean in a separate container or bucket. Next spray or sprinkle carpet cleaner onto/into the carpet. Try to scrub the cleaner into the carpet to really get at the dirt and lift it. Next is to vacuum up the wet stuff.

Some carpet cleaners do not contain an anti-foaming agent. I recommend you either add an anti-foaming agent or buy a carpet clean product that already contains it - otherwise, it tends to be a big mess that takes a lot more time.

I hope these tips help.

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2 Answers

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If the carpet cleaner won't "Extract" water from the carpet, try using the upholstery / hand tool. If you have suction there, your selector switch / knob is either in wrong position, or broken. There may also be a tear in the hose on the inside of the cleaner, or the waste tank is not sealing well.

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