Question about Sony BRAVIA KLV-32U100M 32 in. LCD Television

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LCD TV Screen Damaged

Hi, my 2 year old managed a direct hit with a wooden yoyo on our LCD TV. No image at all, just black and an evil green starring out from where the impact was. Is there any chance of a reasonable priced repair on something like this?

Many thanks,
Jono

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Hey Jonos,

While damaged TV screens can generally be replaced, the actual cost of replacing one can sometimes prove to be cost-prohibitive. I would suggest that you first contact Sony directly to see if the company has the part available separately or as an assembly only. The difference in price between any individual component and any assembly that it is included in can often be quite significant. Keep in mind that in some cases however, manufacturers may not even provide the screen for purchase if the cost of the replacement part exceeds the current market value of the TV itself.

In the event that a Sony representative is not able to provide you with that information, you may wish to next contact an independent TV or electronics repair company to see if they would have this part available. Some repair companies may have ready access to the OEM replacement part, though you they may just as easily have a number of aftermarket, salvaged or rebuilt options available.

Regardless of who you speak with about the cost of the part, you'll want to take any potential labor or installation charges into consideration as well. Broken and physically damaged screens are not typically covered under most manufacturers' warranties, so you might need to pay for these services out of your own pocket.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jul 23, 2008

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