Question about LG MP3 & Digital Media Players

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Hi, Have an LG MP3 Model: FM37. When the MP3 player is turned on it displays Device Manager Code 0001 See the manual When connected to the computer, it displays Devce Manager Code 9001 See the manual Cant seem to find any trouble shooting answers to this on the cd manual or on the manual that came with the player. Have errors coming up when we try to sync on the computer and cant delete them. Have reinstalled the LG manager system which wont recognise the player when plugged in to the USB. We have been using window media player which we initally had no problems with. Some updates were displayed, which we installed. It was when some music was taken off the player to be replaced with new music, that we then tried to sync more music and the player wouldnt recognise anything. Have tried to delete sync errors with no luck. I hope this makes sense as we have no idea. Would be so grateful if you can help us. Thanks Marnie and Matt

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  • matthewlogan Jul 23, 2008

    sorry, general settings? I cant get on the MP3 and not sure where to look on the lap top for this.



    Bit computer of a computer spaz.



    Thanks
    Marnie

  • matthewlogan Jul 23, 2008

    hi,



    have cleared everything and tried to reset. MP3 not accepting reset. code 0001.



    Am happy to clear everything. Have uninstalled and then reinstalled LG centre.



    This is a tuff one. Is there some amazing button that clears everthing so we can start again.



    Thanks x1000

    Marnie

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  • 382 Answers

Hello,
For the error 9001 ,i have a solution buddy..Try to format the device (from the General Settings) and the error message doesn't come up anymore...But The fact is you will lose all you data stored in it..hope this helps you..

Also i will try to find a solution for code 0001 too..Thank you!!

Regards!!..

Posted on Jul 23, 2008

  • 2 more comments 
  • Natesan Sabesan
    Natesan Sabesan Jul 23, 2008

    Well try to uninstall the drivers from the device manager and install it properly again..Then connect Fm37 via usb to pc and format it or activate the format function on setting menu. [Settings -
    General - Format} option..but make sure you install the drivers carefully again..Hope this solves your problem!!..thank you..

    Regards!!..


  • Natesan Sabesan
    Natesan Sabesan Jul 23, 2008

    As you installed the updates of ur media player,the device can be currpted or even might have got a virus for which i suggest the reset options buddy!..

  • Natesan Sabesan
    Natesan Sabesan Jul 23, 2008

    Hello,
    From the manual it has been given that the solution for Code 0001 as "From the menu on the Homepage,
    download “FM37.ROM” and “FM37vis.pac”.
    Upgrade with newest version"..Please check the following site for these software and let me know wats the result

    http://www.lge.com/support/software.jsp

    Thank you!!..


  • Natesan Sabesan
    Natesan Sabesan Jul 23, 2008

    Hello Marnie,
    Btw i came across this link which is in korean which has the software "FM37.ROM” and “FM37vis.pac”.hope this will help you also so try it out too..These files are used for firmware update only..

    http://www.coolnstyle.com/customer_cente...

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