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JVC GR-DX67EX Digital Video Camera - Safe Mode Fault

The fault is - as usual - "Camera is in Safe Mode - remove and replace battery"
I have previously fixed this by leaving the battery out for 24 hours and on re-insertion, quickly pressed the Menu Button which has allowed me to scroll down and reset the camera. Everything was then OK.
This time I can't get the menu to stay long enough to reset before the fault message comes up again.
Is there a hidden reset button somewhere - accessible with a pin, as there is on other equipment?

Many thanks

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  • Sion-y-Tren Jul 25, 2008


    I have tried the battery thing. I have 2 batteries of my own and today we tried a battery from someone elses camera. Exactly the same fault message. The batteries tested at 8V +/- .01V at no load.

    Camparing a working camera with mine, it seems that, on start-up, the tape winds for considerably longer then the fault shows up.

    Any clues?


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The user's manual indicates that if your camera enters safeguard mode even after removing the battery, it is necessary for you to consult your nearest JVC dealer.

Posted on Jul 23, 2008

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Well acutally theres no other reset option like the one which you enquired which could be accessible with a pin in your video cam..So try the same procedure like Remove your batter for a day or two and then put it back after which try to reset the cam using the reset option in the menu..May be this is a problem with your battery rather the cam,So if this fails try to replace the battery or Service your cam in the authorised showroom..Claim your warranty too!..Thank you..

Please post back on how things turned or for further assistance..


Posted on Jul 23, 2008

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Might it be that your problem is caused by weak battery or the battery contacts in need of cleaning? In certain instances, it may be necessary to lightly scrape the battery contacts so as to remove corrosion. In some versions/models, the battery contacts could be slightly bent in order to provide a more tighter contact with the battery when inserted. Please give the cleaning,bending a try.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Jul 23, 2008

  • Louie  Role
    Louie Role Jul 25, 2008

    Hi again,

    Appreciate the "Ask Me". With your indulgence, I would be reposting this in your original problem/post here.

    Bear with me on this one, the battery. Your post, "wind the tape for much longer"
    (all other things being equal) would indicate a comparatively weak
    power source (the battery). Assuming that the battery is not weak, then
    the problem may lie on how the power of the battery is transferred to
    the camera.

    Here is a test, try the camera with the AC adapter (with
    or without the battery). If problem persists, then it is internal to
    the camera, if it works and you could perform the reset, then it is a
    battery issue.

    As earlier stated battery issues need not be the battery itself, it
    maybe how the battery transfers power to the camera. Check the
    terminals of the camera where the battery contacts. Clean or scrape and
    when you try the battery, apply manual pressure (press on the battery)
    to add force to the contact. See if problem persist.

    Software (firmware) update - I am not aware of any updates for your particular model GR-DX67EK, however pls try here.

    Again, good luck and would appreciate an update at your convenience.


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