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My creative zen nomad jukebox usb 2.0 will not turn on its been charging for ages and when i press the reset button the logo come up but i can not do anything more than this, please help.

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Hi my son has old nomad jukebox zen nk it comes on but pc does not recongize drive, want to transfer music to pc or sd card how can i do that would i need some type of software and how can the pc see what device it's going to when i put in usb cord to mp3 to pc?

Posted on Mar 29, 2011

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Posted on Jan 02, 2017

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When it the zen is turned on it says firmware


Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative ZEN (4GB) not turning on (battery fully charged)


I had the same problem but it powered up after I removed the cover and wiggled the battery.

I hope this helps.

Martin

May 28, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen nomad jukebox xtra in need of repair, any suggestions?


Look up "jazzmantim" or "Jazzman Tim" on google or ebay; he specializes in fixing and upgrading Zen's, and is competent and fair.

Mar 07, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

40 gb mps nomad creative


When it gets to the EAX screen tap it ******* the right side just above the menu button, wait for the drive to kick in and it should work again.

Jul 14, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

2 Answers

Creative Labs Nomad Zen Extra Jukebox 30 GB not working


Uninstall everything from your PC, reboot, reinstall driver and the Explorer (I do not use MediaSource, only the Explorer).

If it didn't work out follow these steps:

1. Uninstall Creative Media Source and all related software.
2. Install the driver. In the installation CD the driver is usually in \Drivers\English
3. Turn on the Nomad an connect it to the PC.
4. Install MediaSource(the program requires that you have the nomad connected while installing)
5. Install MediaSource plugin
6. Try transferring files.

If you?re still running into problem know that there are other programs capable of handling MediaSource?s functions, such as - Portable Audio Devices Power Toy , NomadSync, Real player, and there?s also a Zen plugin for the Winamp.

Good luck!

Jun 14, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

2 Answers

Buttons won't work


Reset - do the four things in svc mode

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

May 21, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Full Data not showing on the Nomad Zen Jukebox.


When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.

Mar 14, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Cycling on and off


Try resetting the device
  • Take a paper clip and open it
  • press it into the reset button on the left side of the unit while ht power is on

Nov 24, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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