Hey welcome to Fixya.
Error 5b00 means the waste ink counter is full, you need to reset it.
First of all to solve it you need to download PCM Service tool. Download it from Here
After downloading follow these instructions
Step 1: Enter in service mode in order to used the re setter:
- Turn off the printer without pulling the power cords.
- Hold down Resume button and press Power button
- Keep holding down Power button and let Resume button go
- Then Press Resume button 5 times then let both buttons go
- The Alternate Blinking error is gone, the printer is in Service Mode state
Step 2:
- Extract the PCM servive tool resetter and then double click "servicetool.exe"
- Click Reload Button and you will get a new USB port.
- Load some papers in your printer and press the "Main" Button, wait until it shows "error 001" then press OK.
- Then press "EEPROM" button and the printer will print some text, after that click OK
- Then power off the printer (sometimes you have to press twice the power button to turn off) and turn on again.
- You have done.
I hope this solution will helpful for you
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