Question about Panasonic HDC-SX5 DVD Camcorder

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Problem with HD writer 2.0E

Hi there, i am having trouble in the final stage of creating a DVD Video disc. after i have confirmed selection of my scenes and chosen my title etc and inserted my blank DVD disc every time i press "start copy" my disc drive ejects my disc and this error message comes up:
Media that is not supported may have been inserted. Click OK after inserting DVD +R/RW/RAM
(Error: 12315-W-0)

I have tried 3 different brands of DVD +R and also DVD +RW

help would be much appreciated!
Kate

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  • Anonymous Sep 12, 2008

    Thank God, I thought I was going mad. I have spent hours trying to solve the same problem. I purchased this camcorder in the belief that it would be simple to use ! how wrong I was.



    I hope somebody is out there who can help.



    PLEASE.

  • Anonymous Nov 29, 2008

    I have the same problem, tried different brands of DVDR but it just doesn't want to write.




  • micbuckl Feb 01, 2009

    Hi, just wondering if you managed to find a solution - I'm having the same issue in the final stage of trying to create a DVD

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The reason for this error is that there is a conflict between HD Writer and other software on your computer. I was trying to find a solution for weeks before Panasonic advised me to remove other DVD burning software on my computer. I therefore removed Pinnacle and DVD decrypter (which I believe was causing the problem), reinstalled HD Writer and then everything worked fine. Note however that the DVD-RW discs I had tried to use before were corrupted and couldn't be reformatted and therefore once you have removed the other software and reinstalled HD Writer, start again with new DVD-RW discs. Good Luck.

Posted on Mar 01, 2009

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