Question about Durabrand DWT2405 24" TV

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Picture Tube We have an issue with our picture it is 1/4 the size it should be and there is a 3 inch gap between the picture and the frame and it is only 2 years old.

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Hi. Thanks for writing this posting. Saturday, my 19" Durabrand tv literally stopped working. Before it shut down, I had a partial screen and when I turned the tv off (hoping that the problem would somehow rectify itself), it wouldn't turn back on. I had it for only *four* months. Comcast gave me an 800 number but it rang to a fax signal. When I saw the posting here, I clicked on the Lenoxx site and called their 800 number which did not even ring. I called information and received a number, 877-874-8394 for Lenoxx Manufacturing but the person who answered said that they are Plaza Wire Design with Lenoxx being one division - but they manufacture towel racks. Ugh!

Unfortunately, this all happened one month after the 90 day return policy at Walmart *and* they don't even carry the product anymore. (I don't know whether it is because of defects or turning over to LCD.) One year prior to this, I purchased a cd/radio which also stopped working (the cd player). Luckily, it *was* within the 90 days of purchase and I returned it. They stopped selling that product as well.

What recourse do people in our situation have?

Posted on Aug 04, 2008

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Posted on Jan 02, 2017

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