I'm not sure if this is a printer problem or if it is the software giving me a problem. I was scanning pictures today and they all came out how I wanted them except the last one I tried. I did it the same way that I did the others, when I hit the scan option and start scan the picture showed up but when I wanted to edit the picture, there was no picture it was just a line. If anyone knows what the issue is please let me know how to solve the problem
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You should be able to assign Abby FineReader 11 Pro as the OCR software in the Lexmark software (Lexmark Productivity Studio for Windows or All-in-One Center for the Mac OS). You will need this software though and to have the monitor running to "listen" for the scan button to be pressed. You will also need to ensure your firewall doesn't block communication if you connect the X6650 through the network.
In the Productivity Studio (launch Lexmark Home), click on the Settings tab and then the Scan Destinations option. Add Abby FineReader 11 Pro to the list of destinations. Click on that option and click on the Modify button to make sure that the Application button is set and is pointing to the correct program and correct file type. Then you can go back to the all-in-one and press the Scan button. Select Scan to Computer and then choose Refresh to update the list of destination programs.
I hope this helps. The steps may be slightly different in the Mac software.
You can install the Lexmark Productivity Studio using the installation disk that came with the printer or by downloading and installing the printer driver from the Lexmark website. If you are a scanning a document and computer will try to look for the OCR software, it's only available in the installation disk. If you don't have the disk, I strongly suggest you contact Lexmark technical support to request for it.
The updated driver found in the Lexmark website should include the Productivity Studio application, however, the OCR scan software can be installed using the installation cd that came with the printer. Here's the link to the Lexmark website where you can download the Lexmark X4690 updated driver, http://bit.ly/aF110u. Download and install the software. Hope this helps. If you're going to encounter an issue or you'll need more assistance, just leave a comment and I'll get back to it. Thanks.
The 4550 will not allow multi page scanning into a single doc using the provided software. You should try another scan software that is TWAIN or WIA compatible. Those should work okay if you are using a USB connection.