Question about Office Equipment & Supplies
There is an issue with the Konica Print Driver and the MS Print Driver. If Collate is turned on in both the drivers, you will get this problem.
The solution is to turn off Collate on one of the Drivers. Usually you will have an initial Print Dialog window that pops up when you can select your printer, how many copies and if to collate or not. De-select Collate. Then you should also see Preferences Tab. If you select that tab, select Collate and Staple, your print jobs should now Collate and Staple correctly.
Posted on Dec 08, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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