I am using sph200d for at least a year now. Over the past few
days, we had some power interruptions at home and after that I've been
encountering a number of problems.
1) Landline calls work without any problem (so handset is registered with base station)
2) Even though I see the green Lan link light on the base station and
the wifi router showing that the link is connected on the port, it
appears that the base station is not getting an ip address from the
3) Handset perpetually shows "system is starting up" message.
4) Cannot access many menu items on the handset. Get "Unavailable"
message. Examples of inaccessible menus: Network, Date/Time, CAll
settings, Network proxy, Information.
I've reset the base station (including the 5-second) and the
handset. Deregistered & re-registed to the base station but to no
Can some one suggest a solution for this ? I'm cannot access the web page of the phone since there is no ip for it.
I had the same problem. I set up a static address instead and it works very well. I just copied the details form my laptop, diabled the laptop and set up the phone with the same details as I had on my laptop. Once I start the laptop again, it will get another address.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
To answer your question: Your phone has lost connection to the VOIP network. These types of phones use DHCP to assign an IP address to themselves from your VOIP network, usually by means of a switch or router. When they lose connection to this switch or router, they cannot communicate with the VOIP network and load their network environment, called PXE. This in turn loads the phone. Try replacing the patch cable on the phone between the phone and the wall. If that doesn't resolve your issue call your Telcom Specialist who installed the VOIP Network. He will need to test the phone, switch, Firewall, and VLAN to make sure the phone hasn't died or his configuration hasn't been hosed in the router or VLAN. He may also need to reset his VOIP box.
NCP stands for Network Call Processor. There is a problem with communication. Since your server is running, reset your router (disconnect power, wait a few minutes, then reconnect) that supports your IP phone.
I see that your are having issues with your AVAYA, see details below.
* First find out the IP address of your Router. *Inout that IP address in your AVAYA, this should make you AVAYA detect the Router or Network. *once the Network is detected then you can set you AVAY for use.
Your AVAYA will need an IP address to connect to this will enable it for use, this should fix your concern.
Make sure that you have all the details that you need to be able to set up your AVAYA like the port number that it wwill be using in the aNetwork.
There will be 2 ethernet ports on the back of your AVAY one will be connected to the Router which should give the AVAY the power to turn it ON and the network connection to provide data transfer, the other ethernet port will be connected to your computer this is where the data from the router goes to if you have files that are shared in the network, and if you are running application from a Network.
I hope that this will be helpful regarding your query.
Someone configured a static IP on your network. The DHCP server thinks that IP is free and keeps handing it out to you. You can either trace the equipment (workstation or phone) that has that IP or you can go into the CRAFT menu and assign a static to the equipment (please check with your network or system administrator to see what IP you can assign to your phone. Also talk to your network admin if you are using VLANs)
To get into the craft menu and change the ip address settings
1. during the startup of the phone press the * key when you see "* to Program" during initialization
2. enter 27238#
3. navigate to the ADDR menu
4. change the ip address, call server ip, subnet, router to the correct ip addresses
5. if needed change the http, https, or file server address
6. restart phone
sounds like your belkin router is not setup as a DHCP server or the DHCP is disabled. The DHCP in the belkin assigns addresses to the internal network, the error "waiting for network to initialize" means that the phone is waiting for an IP address, to which its not getting. When you connect directly to your modem you get an IP from your Internet service provider. I'll bet your internal network is setup using "static" ip addresses, if thats the case you will need to surf into the phones web console and set a static IP address. Or the opposite, enable DHCP in the belkin.
hope that clarifies things a little.
talk to your ISP... you may need several calls to get the helpful technicial try and think of a more valid excuse for needing a new ip... you believe your getting hacked or are getting poor lag times on a game or xbox. they will try and tell you its fault but be nice and follow thier "troubleshooting tips" most likely rebooting the router, building a few calls to the call bank will help you convince the last guy you need a new ip for lag reasons and he will help you out.
For startimg IP Phone you should have a Router details e.g. TFTP, Gateway (Router IP), if DHCP is configured on your router that time that time pls don't assign mannualy IP on IP phone.
Complete these steps:
1.On the Cisco IP Phone, press the Settings button. 2.Press **# 3.When the window displays Settings Unlocked, click the More softkey. 4.You now see the Erase softkey, which can be used in order to erase the configuration on the Cisco IP Phone.
I hope that this has been very helpful for you
1. Disconnect the power to the base station. 2. Remove the batteries from the handset - leave them out for a few minutes and when you replace them, don't try to turn the handset on: just put it in the charger base and leave it for 15 minutes or so. 3. Plug in the power to the base station and leave it for a minute to settle down. 4. Take the handset out of the cradle and turn it on.