Question about NetGear SPH200D IP Wireless Phone

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Sph200d not getting ip address from router


I am using sph200d for at least a year now. Over the past few days, we had some power interruptions at home and after that I've been encountering a number of problems.

Current situation:
1) Landline calls work without any problem (so handset is registered with base station)
2) Even though I see the green Lan link light on the base station and the wifi router showing that the link is connected on the port, it appears that the base station is not getting an ip address from the router.
3) Handset perpetually shows "system is starting up" message.
4) Cannot access many menu items on the handset. Get "Unavailable" message. Examples of inaccessible menus: Network, Date/Time, CAll settings, Network proxy, Information.

I've reset the base station (including the 5-second) and the handset. Deregistered & re-registed to the base station but to no avail.

Can some one suggest a solution for this ? I'm cannot access the web page of the phone since there is no ip for it.

Thanks & REgards,

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  • 2 more comments 
  • sreedharvs Jul 24, 2008


    Out of the blue, the phone starts to work. I've absolutely no logical idea why this happened.

    The only silly explanation I can think of is this:

    As indicated in my original post, the network link seemed to up but dhcp seemed to the problem. Perhaps, the phone has a memory effect (!?!?!) of coming back to original state only if a previous ip prior to the power crash was available to it once again. Sounds illogical, but that's as close as I could to find a logical reason for it after it has not worked for over a month without touching it. The only difference I could think of is that today, I had powered on 3 other devices to connect to the wireless router and the skype one was the 4th.

    Comments are welcome.

  • mickeydoo Sep 03, 2008

    I put in selected country and the handset says "system is starting up...searching please wait..." continuously. I have disconnected base unit to access menu when entering "reset" comes up unavailable!! With whatever sequence selected have the same result appears in an unbreakable loop. Also battery discharges fairly rapidly Any solutions?

  • nigellewis1 Oct 14, 2008

    The phone can't make Skype out calls, yet can connect to Contacts and shows that I am connected yet offline. I cannot change the Status to Online either. I've tried resetting everything too several times. Phone is not getting IP address either.

    Help please. Thank you.

  • ntonin Jan 25, 2009

    System is starting up message all the time and no possibility to enter any of the network panels, only local ones work.

    Noway to have it working also after base and handset general reset. Anyone knows what to do ?
    Through it away is the last chance ?


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I had the same problem. I set up a static address instead and it works very well. I just copied the details form my laptop, diabled the laptop and set up the phone with the same details as I had on my laptop. Once I start the laptop again, it will get another address. --Jonas

Posted on Feb 03, 2009

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