Question about PC Desktops

1 Answer

I have virus on my commputer and the computer will not allow me to install norton's anti virus, will not accept the license key

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 67 Answers

Download these cleaners to aid you with your problem. Most of these cleaners can run on USB without being installed Avast Cleaner can remove a virus out of the memory.

http://www.spychecker.com/program/avastcleaner.html

Posted on Jul 23, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I want to install Kaspersky Anti virus


iKaspersky Anti-Virus 2010 It is recommended to close all applications before the installation.
Before you begin to install Kaspersky Anti-Virus 2010 on your computer, make sure that you have removed (uninstalled) your previous antivirus software.
If you are installing using the Kaspersky Anti-Virus 2010 CD, please skip to Step 2. If you have purchased your software online, follow Step 1 to download it.
Click the download link provided in your order email to begin the download process. You will be asked to Run, Save or Cancel the download. Click Save.
  • The web browser will ask you where to save the file. Select where you want to locate the file and click the Save button.
  • The download process will begin, and depending on the speed of your Internet connection can take up to an hour.
  • When the download completes, click Run.
  • You may receive a warning that the publisher could not be verified. Click Run.



421cd2b.gif
Step 2 - Install Process:
  • You will briefly see the install process copy the installation files to your computer. Wait for the process to finish.
  • The install process will check if there is a newer version online and download it if needed.
  • Wait a few seconds. The Setup Wizard will open.
  • In the welcome window of the Setup Wizard you can choose one of the following types of installation:
    • Express installation - full program installation with recommended by Kaspersky Lab experts settings (Custom installation in the left lower corner is not checked).
    • Custom installation - installation with the possibility to choose which program features to install (Custom installation in the left lower corner is checked). You will be able also to activate the application by special wizard. It is recommended for advanced users.
  • In order to start the Express installation click the Next button.
  • Read the license agreement. If you agree with all the terms, then click the I agree button. The installation continues. In order to stop the installation click Cancel.
  • The Setup Wizard offers to participate in Kaspersky Security Network. If you participate in the program, then Kaspersky Lab will receive information about new threats, detected on your computer, system information and send unique identification which is specified for your computer by Kaspersky Anti-Virus. Your personal data is not collected. Read the Data Collection Statement about using Kaspersky Security Network. If you agree with all the terms, check I accept the terms of participation in Kaspersky Security Network. Click the Install button. The installation continues.
  • The install process copies files and adds registry values. Wait until the process completes.

You may see the following notification from the Windows Security Center that there are problems with your computer:


a27bf47.jpg

This is normal and will automatically resolve itself after the process completes. The Windows Security Center messages will go away when Kaspersky Anti-Virus will be updated and have the latest databases.
Step 3 - Configuration Wizard:
Having copied the files the Setup Wizard offers to activate Kaspersky Anti-Virus 2010. You will be offered the following options of activation:

  • Activate commercial license - a 20-digit activation code should be entered (e.g. XXXXX-XXXXX-XXXXX-XXXXX). Your computer should be connected to the Internet to activate the product. The Setup Wizard will download and install a key file automatically.
  • Activate trial license. The Setup Wizard will download and install a key file which is 30 days valid. Your computer should be connected to the Internet to activate the product. Trial version is fully-functioning, however when a trial period expires the anti-virus databases will not be updated.
info1.gifIf the option Activate trial license is missed, it means the trial version a) was already installed or b) is installed now.
  • Activate later. If you choose this option, the Kaspersky Anti-Virus activation stage will be skipped. The application will be installed on your computer, all its options will be available to you, except for the update.
In order to activate a commercial version of Kaspersky Anti-Virus 2010, perform the following actions:
  • select Activate commercial license.
  • In the field Enter the activation code enter the activation code you obtained when purchasing the license. An activation code should be entered from the keyboard in Latin ONLY without any hyphens. The program calculates the number of entered symbols and automatically adds a hyphen where necessary.
If you are not asked to activate, the wizard has detected your existing valid license.
  • The Setup Wizard will connect with the Kaspersky Lab server and will download a license key file. Please, wait while the wizard activates your Kaspersky Anti-Virus 2010.
  • After the license is activated, you will see the License type and Expiration date. Click Next.
  • The installation and activation processes are now complete. Click Finish to open Kaspersky Anti-Virus 2010.

c1b35db.gif
You may also refer to the product manual for Kaspersky Anti-Virus 2010, by clicking on the following link :-
http://docs.kaspersky-labs.com/english/kav2010_en.pdf

Sep 26, 2010 | PC Desktops

4 Answers

I have a trojan virus on my computer. I've been


Download avasticlear from the link http://www.ziddu.com/download/8364900/avastantivirusremover.zip.html and run .

Once you finish you get mesage, click yes, reboot your pc ,now you can install other antivirus

582c01b.png

Jan 29, 2010 | E-Machines eMachines Desktop PC

2 Answers

How to rid my computer of viruses


Use any Anti-virus scanner.
To start with you can use any trialware version of prominent anti-virus companies, like
norton
mcafee
bit defender
avg

you can try download.com to find free and trial based anti-virus programs.

Updating your virus scanner definitions regularly would minimize chances of getting infected again if your virus scanner is good.

Dec 10, 2009 | E-Machines eMachines Desktop PC

2 Answers

My Norton anti virus has stopped working and will not activate


Bro, my suggestion is, you uninstall you Norton Anti-virus including the Symantec folder installation then install one that is free but can still perform as good as Norton. I am not saying NOrton Anti-Virus is a bad program but, it is systemic and slows down your computer a bit. Norton is a great product everybody kows that !!!! What i can share with you is that, try downloading AVG free or AVAST home edition for which, if you are connected to your net, they regularly send updates to your computer as long as you are registered and your key is up to date. If your Norton Anti-virus is notactivating, it only means one thing, it's not updated.


Nov 06, 2008 | PC Desktops

2 Answers

I have several virus's detected including worms and trogen 22 files infected. i have Norton 360 version 2.0


Your Norton's anti-virus database if probably out dated. You need to update it and then start your computer in Safe Mode and run the anti-virus scan.
To get into Safe Mode:
Shutdown your computer. Then restart and hit F8 as soon as the video shows. then when you get the menu, select Safe Mode from the menu.
If you cannot get Norton's to update, download the free version of AVG Anti-virus and run it in Safe Mode.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 11, 2008 | PC Desktops

1 Answer

Pc connection problem


Your version Norton Anti Virus has to have a license key to work with more than one computer.

Does SBCglobal (or AT&T) allow their customers to download Norton Anti Virus from thier website?

I know Comcast and Cox does something similar with McAfee.

Jul 31, 2008 | PC Desktops

2 Answers

I purchased norton 360 version 2.0 order no 1849616067 iwish to use it on my laptop since 3 month free useage expires in 2 days could you please instruct me how to do this as i believe i can use this...


Dear Sir/Madam,

Norton 360 2.0 may be installed on three computers at one time. If you have the product on a CD, you can install it on other two computers using the same CD and the same Product Key. Go to the section "I have a CD version".
If you have purchased the download version of Norton 360 2.0, you need to download and install Norton 360 2.0 on the other two computers, using the same purchase order details. Go to the section "I have a download version".
I have a download version
1. Go to the Symantec Store Order Status Web page on your second or third computer where you want to install Norton 360 2.0.

2. Type your order number and password to log on, and click Find your Order. You will see your order information.
If you do not know your order number and password, you can look up your order using your emailaddress and last 5 digits of your credit card.

On your Order Summary, click Start Download.
If you purchased your product more than 60 days ago, you can click Buy Now to buy the Extended Download Service and download the product again.

Double-click the file that you downloaded.

Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

In the Installation Options panel, review the options, and then click Next.

Follow the on-screen instructions.

1.I have a CD version
Insert the CD into the CD-ROM drive.

2. Click Install Norton 360.

3. Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation.

4. In the Installation Options panel, review the options, and then click Next.

5. Follow the on-screen instructions.

Thanks
Good Luck


“Don’t Forget to rate the Solution”


Jun 06, 2008 | PC Desktops

2 Answers

I have an open account with you at this time. I have just replaced my old commputer with a new one, and Im trying to download the norton anti virus protection to it. I am unable to do this as I get told...


Hi, if you want to install new norton anti virus you may delete all existing norton anti virus in the present pc and then install new norton so that no conflict your installation.

Mar 20, 2008 | PC Desktops

1 Answer

Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

Mar 12, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...