Question about T-Mobile Dash Smartphone

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T mobile dash problems

It shuts whatever im using down after a few seconds

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  • 918irish Aug 31, 2008

    it randomly shuts off 

  • amgs55jsmoke Oct 22, 2008

    My T dash shuts on and off too. Someone help me with this beautiful device. Never been dropped. Flawless. Just keeps powering up then immedialtely shuts itself off.

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T-mobile dash no signal at times

Posted on Aug 22, 2008

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1 Answer

If i use ma dash for more than 5mins then it will


I had this problem before and it was very annoying. In my case, it turned out to be that the battery was no longer holding a sufficient charge. I bought a new battery and it cleared up the problem.

Jul 18, 2009 | T-Mobile Dash Smartphone

1 Answer

T-mobile dash turns off at random times


had the same issue, its most likely the battery. i've read if you're not using the right charger designed specifically for the HTC Dash, then whatever charger you're using can overcharge and eventually kill your battery. I bought an all new battery off ebay for 12 bucks and ordered a new charger for another 10, solved my problem right away.

Mar 29, 2009 | T-Mobile Dash Smartphone

1 Answer

I think I have the Solution??!


I've bought used dashes off of ebay for the last few months with the same common problems and a software upgrade fixed all of them.

This is an awesome phone with the right upgrades.


Feb 28, 2009 | T-Mobile Dash Smartphone

1 Answer

Phone shuts off after sim card is in.


take battery out, put sim card in, be sure its facing the right way, then put in battery next charge phone fully, then try to turn on. If it doesn't work, take back to where you bought it.

Jan 10, 2009 | T-Mobile Dash Smartphone

1 Answer

Reset + gather my info??


after i enter my simcard pin number, it freezes.. i think its because of the theme or application i put on my dash... please kindly help me with this

Sep 29, 2008 | T-Mobile Dash Smartphone

1 Answer

T mobile dash


This happen to me more than once, the latest today (may 25 08)at 9pm. Tmobile will tell you how sorry they are and that's about it. I am on my second dash and second battery.
Try to hold both top keys (between call green and hung up red) while you are pressing on the shut off switch for 2 seconds. Whe it comes back to life, everything will have erased but supposedly, the phone will be like new.
I am collecting names and emails of people who are fed up with the Dash and Tmobile. Write to me jeanrenoux@hotmail.com

May 24, 2008 | T-Mobile Dash Smartphone

11 Answers

T-mobile Dash Won't start


This will fix it:

Turn the phone off, remove the battery for a minute. Replace the battery.

Hold down the right and left soft menu keys simultaneously then press the power button for a couple seconds and release. Keep holding down the soft keys until the hard reset screen displays.

The reset screen will tell you to press 'Send' to reset or any other key to cancel. Press and hold 'Send', which is the button with the green phone on it. After a couple seconds, the device will start to do its thing.

This will take some time so be patient. It will have a question or two as it goes through the process. Answer.

Don't worry, you won't lose your branding (e.g. if you are a tmo customer, you don't lose the ability to have myfavs and your phone keeps the tmo branding/settings).

Apr 30, 2008 | T-Mobile Dash Smartphone

2 Answers

How do you fix a frozen dash


It's actually a pretty easy fix, but it may take a few tries before you get it right. Start by taking out Sim card and battery, after a few seconds, but the battery back in. Then hold down the 2 softkeys (with the dash's on them) together and press down on the power button for about 2 seconds. Let the power button go but not the softkeys. You should get a black screen that will instruct you to hit the Green "Go" button to restore factory settings. Once you do this the phone will reset itself. It will restart very slowly, so be patient.

Apr 14, 2008 | T-Mobile Dash Smartphone

8 Answers

Dash Phone turns off


A whiz at my local T-Mobile store by the name of Noura took a look at my batter and noticed right away that something wasn't right... It is a little warped/bubbled up on the flat surfaces. You can tell if you lay the battery flat on a table and it wobbles when you touch it - like an unbalanced table or chair does when it is unbalanced. She said this is a sign that the battery has reached its maximum life and occurs when it has been over-charged.

Feb 19, 2008 | T-Mobile Dash Smartphone

1 Answer

T-Mobile Dash Problem


The first and most obvious thing to check would be the firewall, which you didn't mention..
Try shutting the firewall down, then connecting the Dash.

Oct 14, 2007 | T-Mobile Dash Smartphone

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