Question about Creative Labs Zen Digital Media Player

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Rebuilding My Creative Zen has been stuck on "rebuilding". also my computer does not recognize that it is plugged in. It says "please plug up your zen" (or something like that)

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  • Anonymous Jul 28, 2008

    cant download

  • knowil Feb 24, 2009

    My creativ Zen will not turn on. The blue light flashes off and on. When I plug it int the computer the computer does not recognize it. It then says rebuilding, and stays that ways until I turn off the computer or unplug the Zen from the computer.

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1 Answer

My zen player freezes up alot don't know why but the only solution i have to any problem is that right next to the slot for my pc plug in there is a little tiny hole. have to find something tiny enough to fit in an gently push in this resets the device

Posted on Jul 29, 2008

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Zen player mosaic crashes re-building library (uses flash memory)


I've been having the exact same problem. No matter how often I reset it it still becomes stuck on the rebuilding screen. I was thinking I may just copy all of my music onto my computer and then do a complete reset on my Zen and copy it back but I don't want to go to all that trouble if there is an easier way to fix it.

Jan 25, 2010 | Creative Labs Creative Technology Zen MP3...

1 Answer

My creative media player stock to rebuilding


First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

May 29, 2009 | Creative Labs Zen Digital Media Player

4 Answers

Creative Zen Rebuilding Problem (Freezing)


Hold the reset button with a paper clip AND the play button at the same time while flipping the power switch. The ZEN should go into recovery mode. You probably want to do format all but you can try the different options. You also may need to download/update the firmware here.

Feb 07, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Creative Zen Freezes on Rebuilding


My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.

Dec 27, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative zen not recognized by computer


I was having the same issues with my Zen Vision M : 30 G. It was not recogznized on any computer, and when I turned it on after having it off for a large amount of time (24 hours), it would rebuild half way before completely turning on.
I did a TON of research and found nothing but I finally got my Zen to work by trial and error.  This is how I did it:
Download the MP3 Recovery tool on the Creative Support Website. Make sure that the MP3 player is at least half charged.   Turn on the mp3 player, holding the on power switch in the ON position. (Very important to hold the Power switch!) While holding down the Power switch, reset the Zen by inserting a small object into the hole at the bottom (thumbtack, wire, earring).  A menu will appear: Clean Up, Format (All), Reload OS/Firmware, and Reboot. I chose Clean Up first and this did not work for me so then I Format.  It will remove all of your data on your Zen.   After Formatting, Reboot your Zen and plug it up to your computer. Run the MP3 recovery tool again.   The Firmware should recognize your Zen, and once installed, so should your computer.
I hope this helps!

Sep 30, 2008 | Creative Labs ZEN Vision:M Digital Media...

5 Answers

Mp3 stuck in rebuilding library mode


hello guys sorry to hear your problems i have same problems too. Ok first plug ur zen player (mines V PLUS.. heheh) to ur pc then hold play button then keep pressing the reset botton until it turns on RECOVERY MODE then select YES to all (clean up, format, reload firmware) then download the RECOVRY TOOLS at creative site install it then plug ur zen player and run the recovery tools (cross ur finger) hopes it works mine a big smile hehehe email me at oracle101rage@gmail.com if it works..Gud Luck guys

May 18, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My creative zen V Plus 2GB is frozen


have you tried a different usb port?
do you have media player 11 installed?
can you try another computer?

Dec 07, 2007 | Creative Labs Zen V MP3 Player

1 Answer

My creative zen V Plus 2GB is frozen


you need media player 11

first thing to do is try another computer, if you get one that works update the firmware and you should be able to get your laptop to see it after that.

Sep 15, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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