Question about HP Photosmart 2610 All-In-One InkJet Printer

1 Answer

Remove and check color cartridge

My HP 2610 is a little over a year old. It just started giving the message "Remove and check color cartridge". I have cleaned the contacts with alcohol and a Q-tip. I have tried one new 97 and one new 95 cartridge and one half ful 95 cartridge that was working fine in another printer. The message is persistent and the printer will not work. random error message about remove and check cartridge. Can reboot computer and error will sometimes go away. I have cleaned the cartridge. I also get the "Remove and check color cartridge" message. Nothing gets rid of it. I can't even print B/W. THAKs, Stacey

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  • Anonymous Aug 20, 2008

    I am having the same problem, how do I get that wire under the cartridge. I NEED to use my printer and this is annoying. The people at HP are absolutely NO help!

  • teness Sep 03, 2008

    mine is doing this now too and i have rebought and refilled cartridges w/o any luck.   any sollution?  i have the all in one 7200 series.

  • Anonymous Dec 01, 2008

    remove and check color cartridge

  • Anonymous Apr 19, 2009

    Continuous error message"remove and check color cartridge"

  • Anonymous Apr 24, 2009

    The same thing happened to me with the original color cartridge that came with the printer. I tried cleaning the contacts too with no success. I had to throw the cartridge away although it was hardly used. However, after I replaced it the printer worked fine again. Maybe a couple of batches of ink cartridges were faulty.

  • Anonymous Apr 29, 2009

    The color cartridge runs out quickly (replace new $38) and you CANNOT print without it! If I want to print using only the black cartridge, it won't let me! Plus, NOTHING ELSE works when I get that error message. Peice of junk if you ask me. Wish I bought something else CHEAPER!

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1 Answer

The problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.

Posted on Jul 31, 2008

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SOURCE: Remove and check color cartridge

I, too, am getting the cartirudge error (mine is for the black side) and I am unable to proceed past that message. I do see the broken tab which aligns the metal spring inside the plastic cartridge holder, so the spring is hanging. I suspect that this is the problem (I think I may have done that when I attempted to put the color cartidge in the wrong side in error?). Anyway, does anyone know where I can find a repair manual for the HP 2610 and where I can get the part to fix this?
THANKS!
Doug

Posted on Dec 19, 2007

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Posted on Jan 02, 2017

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