Question about HP Photosmart 2610 All-In-One InkJet Printer

1 Answer

Remove and check color cartridge

My HP 2610 is a little over a year old. It just started giving the message "Remove and check color cartridge". I have cleaned the contacts with alcohol and a Q-tip. I have tried one new 97 and one new 95 cartridge and one half ful 95 cartridge that was working fine in another printer. The message is persistent and the printer will not work. random error message about remove and check cartridge. Can reboot computer and error will sometimes go away. I have cleaned the cartridge. I also get the "Remove and check color cartridge" message. Nothing gets rid of it. I can't even print B/W. THAKs, Stacey

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  • Anonymous Aug 20, 2008

    I am having the same problem, how do I get that wire under the cartridge. I NEED to use my printer and this is annoying. The people at HP are absolutely NO help!

  • teness Sep 03, 2008

    mine is doing this now too and i have rebought and refilled cartridges w/o any luck.   any sollution?  i have the all in one 7200 series.

  • Anonymous Dec 01, 2008

    remove and check color cartridge

  • Anonymous Apr 19, 2009

    Continuous error message"remove and check color cartridge"

  • Anonymous Apr 24, 2009

    The same thing happened to me with the original color cartridge that came with the printer. I tried cleaning the contacts too with no success. I had to throw the cartridge away although it was hardly used. However, after I replaced it the printer worked fine again. Maybe a couple of batches of ink cartridges were faulty.

  • Anonymous Apr 29, 2009

    The color cartridge runs out quickly (replace new $38) and you CANNOT print without it! If I want to print using only the black cartridge, it won't let me! Plus, NOTHING ELSE works when I get that error message. Peice of junk if you ask me. Wish I bought something else CHEAPER!



1 Answer

The problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.

Posted on Jul 31, 2008


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Posted on Jan 02, 2017

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SOURCE: Remove and check color cartridge

I, too, am getting the cartirudge error (mine is for the black side) and I am unable to proceed past that message. I do see the broken tab which aligns the metal spring inside the plastic cartridge holder, so the spring is hanging. I suspect that this is the problem (I think I may have done that when I attempted to put the color cartidge in the wrong side in error?). Anyway, does anyone know where I can find a repair manual for the HP 2610 and where I can get the part to fix this?

Posted on Dec 19, 2007

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1 Answer

What to look for when it keeps saying ... Error .... Remove and check color Cartridge?

I suggest you run the 'Tap 10' diagnostic test pattern for your HP PS 2600 series printer model...this will display the electrical health of the ink cartridges and confirm that your printer is operational (I am guessing one of the ink cartridge control lines is open).

Good luck

Mar 06, 2013 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

My printer is a HP- 6210, Message: "remove and

Hello Cliff, welcome to FixYa.

Hard Reset the printer by doing the following:
  • Remove all the ink cartridges.
  • While the printer in ON, unplugged the power cable from the power source.
  • Disconnect the USB cable at the back of the printer (if your printer is connected through a USB cable)
  • Restart your computer.
  • Connect back the USB cable.
  • Plug the power cable to its power source.
  • Turn ON the printer if it does not turn ON automatically.
  • Install the ink cartridges.
  • If the printer prompts for an print head alignment, please do so.

If the problem persists, replace the ink cartridge. The cartridge might be defective since you already have tried to clean the contacts.

Keep me posted.

Sep 28, 2011 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

I have a HP 8259 printer and it indicates the yellow print cartridge needs to be replaced even when i install a new cartridge. It will not let me print in color or black/grayscale. I have had the printer...

Older printers can do funny things. It is probable that the little copper contacts on the ink cartridge are not making good contact with the printer which is giving bad information to the computer that the ink cartridge is empty. A two year old printer may have some corrosion on the printer's contacts. Remove the ink cartridge and use a soft pencil eraser to clean the printer's contacts.

Oct 10, 2010 | Office Equipment & Supplies

1 Answer

My HP Photosmart 2610 All in One has an error message reading "Remove and check cartridge on the right." I did it three times and there was nothing wrong. Any ideas?

IT seems to be fairly common issue with HP printers.

Try this:
Remove the power cable from the back of the machine. Wait 30 seconds. Press and hold the POWER button on the front panel.

Reinsert the power cable in the backside of the unit.

Print a test page. If the problem persists, replace the cartridge.

These printers have a cartridge check feature. If it detects cartridge contact problems such as dirt, dust or oil on a contact, it will give warnings so the user can correct them by properly seating the cartridge and/or cleaning the contacts.

Jul 28, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Says to remove and check color ink cartridge

Take out cartridge and clean the contacts. On the printer and on the cartridge. Mine did that and there was a speck of ink where the cartridge meets the printer contact. Actually, it was a defective cartridge.

May 24, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Error "remove and check color cartridge" after cartridge was refilled.

try cleaning the contacts opd the color cartridge 
with a wet towel 
if the problem is not solve return the cartridge in the shop you get it and ask them to replace it

Apr 13, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

I have a photosmart 2610 printer which was going well until the message came up "remove and check colour cartridge". I did this and it continues and continues to give the message. I put another new...

Hi Lapidary,
The contacts in the printer could be dirty. Where the cartridge fits in , there should be some copper contact points. Remove the colour cartridge and pull the power. Use some alcohol and clean the contacts (and also those on the cartridge just in case). Give it a few moments for the alcohol to dry. Put in the cartridge and turn on printer.

Dec 22, 2008 | HP Office Equipment & Supplies

3 Answers

Remove and check color cartridge [it dosnot work]

i went to the hp website and they acknowledge this problem they have a page on this

it appears that there may be dirty contacts in the printer as well, i changed the black cartridge and it started working, just luck i guess

Oct 14, 2008 | Office Equipment & Supplies

1 Answer

Remove and check color cartridge

I cleaned mine with alcohol and Q-tip and then shook it 25 times to insure that the ink was penetrating the application lines. My hunch is it first got dirty, and then dried up on the exterior prevent additional ink from leaving the cartridge.

May 24, 2008 | HP PSC 1610 All-In-One InkJet Printer

4 Answers

Remove and check color cartridge

try this. worked for me. when installing the cartridge, put one finger under the cartridge and hold upward pressure as you closed the green plastic cover. problem is the pins on the cartridge and the pins on the printer are not aligning properly by relying on the spring to do it. this will help to align the pins and should make it work.

Jan 10, 2007 | HP Photosmart 2610 All-In-One InkJet...

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