Question about Microsoft Windows Vista Ultimate Edition

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Every time I run paint shop pro X2 it freezes right on start up. It freezes in the same spot every single time, which is when it says "loading Cache files" or something rather. I have no i dea what it's doing but what ever it is, it is freezing my computer up and its bugging me. Another thing is that I also have paintshop pro X1 installed onto my computer, maybe it could affect X2?

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Did you install the software update for the program. Also remove the software and delete the Paint Shop Pro folder off your HDD and download www.ccleaner.com and clean the registry with that software. Now reboot and re-install Paint Shop Pro.

Posted on Jul 23, 2008

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Hi, I got a fabulous response from Corel and it fixed my same problem! Here is what they sent me. The first step did not work alone, but may have been necessary for the second step to work properly. Good luck!
=================================================

We are working on a permanent fix for this issue. Use the following workaround to allow launching of Paint Shop Pro Photo versions X1 or X2:
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  4. Double-click on the Corel folder.
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* To enable viewing hidden files and folders do the following:
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  2. Click on View tab.
  3. In the large white area marked Advanced settings, check the "Show Hidden Files and folders" radio button.
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