Question about Garmin zumo 550 GPS Receiver

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Touch screen issues

When I turn on my zumo 550 (a little over a year old), the touchscreen will not allow any inputs. Once it gets passed the user agreement and goes to the "where to" and "view map" buttons, the "where to" button is automatically selected, but doesn't go anywhere. In order to navigate passed this screen, we have to use the buttons on the left of the unit. Nothing on the touch screen works at all. Do you have any ideas?

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  • rsp2112 Mar 09, 2009

    I have the same issues, but sometimes when the unit powers up it automatically asks me if I want to erase all my data

  • Anonymous Apr 27, 2009

    mine does the same thing `can't find what to do

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Has the unit ever been really wet or is there a hole in the touch screen foil? If not have you ever done a cold reset?
. First turn the unit OFF, then HOLD your thumb on the furthest bottom right hand corner of the screen, push as far into the corner as you can on the screen itself. While holding your thumb/finger on the screen press and hold the POWER ON button until you see the ZUMO splash screen, once the splash screen is up you can release the power, but continue to hold your thumb in the right corner of the screen for another 5 - 10 seconds, you should see a window that pops up and asks "Do you really want to erase all user data?", make sure to answer YES to this window, if you don't see this window, then turn unit OFF and try the above instructions again, ensuring your thumb is in the furthest portion of the bottom right hand corner of the touch screen.

Posted on Jul 23, 2008

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