Question about Microsoft Xbox 360 Console

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Disc won't read

New disc will begin to play then stops read unable to read disc, please remove and clean.

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  • Anonymous Jul 23, 2008

    I'm writing this on behave of my cousin because he has the same problem. What I think will sove the problem is if you get a disk cleaner which is a simple disk with a soft lens safe brush on it, and use that to clean the inside of your xbox 360 out. That might make the lens able to continue to read disk.

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Microsoft Xbox have some common problem like red lights, E74 and Disc Read Error. Microsoft is providing extended warranty for red lights problem, Means you will have to spend some money in order to get this problem repaired from Microsoft also you will have to wait for 3-4 weeks to get your Xbox back. There are many reasons disc read error can occur in your Xbox like your disc might not be clean, laser might also be dirty and many more common problem. I would suggest you to first clean out the disc, you are using. If that don't solve the problem you can also take the help of DIY guide available at Internet. I think you have got good no. of options to get your Xbox repaired, Choice is yours.


Posted on Mar 13, 2009

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The prob is that your lazer is knackered you will have to replace the lazer on the DVD.

Thanks

Posted on Jul 23, 2008

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Step 1:Remove the disc from the system.


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    • If your console is placed vertically, the disc label will face to the right.
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    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards


  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures

  • If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options.
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----

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    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards


  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).
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nintendo.com says "If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options."

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