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I have 2 of these air purifiers and I love them. I came to this site looking for a resolution because 1 of them stopped working properly. After running for about 30 seconds, the red light would come on. I had cut out 1 wire that was broken and thought that was the problem. There were sparks when it was turned on. After reading a couple answers here, I took a closer look and noticed that a second wire was also broken at the bottom. I just cut the second broken wire off the top and removed it and the purifier works great now. No more sparks!
You answered your own question really, you "replace" them. The Sharper Image online company you see today is not the same Sharper Image company that made these units. That company went into bankruptcy in 2008 and the name was bought by new investors who opened a new online store under the Sharper Image name. Unless the store you bought these from has a return policy that is still valid, you are stuck with two units that have no warranty and no service or parts support.
If you know what is wrong, you can find second-hand parts online and fix it yourself. If you do not know what is wrong, finding out by replacing parts can get expensive very quickly. In that case, I would suggest selling the unit for parts or just disposing of it alltogether. There will usually be someone like myself who is looking for parts since that is the only way to keep these running anymore. I can see what second hand parts are selling for online and it may be worth trying to sell them off. Whether any parts are actually being sold at those prices, however, is another story and you may just be wasting your time trying.
First, are you sure that outlet that the unit is plugged into really works? The other situation would be a blown fuse on the back of the unit. Also, make sure that the filter on the back of the unit is seated properly and making contact with the safety switch. Check all three things. It could be any of them.
The simplest way is to do a Google Search for you make and model air purifier. You'll be able to see what they sell for now. I can tell you this though, if that unit was under water, it can't be repaired. It's been contaminated.
Just went thru this Tues. Get the top of screen in place and then push the plastic in on safety switch. I was having it push down and then slide screen in. That plastic piece is split like when you push it in, it hits 2 different heights. Instead of pushing it down get top in and push the plastic in, easy. Turned on then. Already had the switch on so it fired up soon as I pushed it in.
You can pull off the rear filter, pull the ozone plates, defeat the safety interlock, turn the unit on, and place a screw driver (holding the plastic handle) one one of the ozone bars, and try to make an arc between the screwdriver and the other bar.
If you get an arc, the ozone plates are dirty. Clean well with a brush and sudsy ammonia. If no arc, either the hv transformer is bad, the main circuit board is bad, or the ozone control is bad.
There's one other thing you can check: The two wires that connect to the ozone bars can arc to the chassis sometimes. You can inspect the insulation on those wires to make sure it is intact.