Question about Philips HTS-6500/37 System

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The system is stuck in mp3 mode and will not eject or accept a dvd.

The system will not shut off and will not change modes. It is stuck on MP3 mode. It will not play a dvd, eject the dvd, or accept a dvd. I tried unplugging the unit, but it does not fix the problem.

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  • bigred555 Jul 30, 2008

    i have the same problem

  • nashlonjacks Sep 03, 2008

    I have the same exact problem what is going on? I have only had this sytem for 2yrs i did have it unpluged for a week to take my carpet up a redo my floors and now when i plug it back in it is stuck on mp3 mode and I cant do anything but turn it on and off and change the volume but thats it. PLEASE PLEASE PLEASE HELP

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2 Answers

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If all else fails, unplug unit. Remove the left side plastic panel. It should slide towards the front of the device. Insert a long Phillips screwdriver in the round hole. Spin the plastic Phillips head nut inside clockwise for several revolutions. Eventually it will spit out any stuck disk in the machine.

Posted on Jun 05, 2012

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I took it a part and sprayed some air on it then i put it back together and it worked not sure why though

Posted on Jan 09, 2010

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Posted on Jan 02, 2017

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