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Cannot connect wireless keyboard and mouse - PC Desktops

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This may sound dumb and I mean not to be but did you put batteries in the keyboard?

Posted on Jul 23, 2008

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My gateway wireless mouse won't sync


- Have you tried the steps mentioned in the link to connect a wireless keyboard and mouse to the Gateway computer? http://support.gateway.com/s/desktop/2009/gateway/zx/zx4800/ZX4800faq3.shtml
http://www.support.gateway.com/s/Manuals/Profile/WirelessKb_MouseGuide.pdf

Also follow the generic troubleshooting steps mentioned in the link to connect a wireless keyboard and mouse to a computer.
http://support.microsoft.com/kb/838398
Note: The steps provided in the link mainly works for Microsoft hardware but the steps can be applied to any wireless keyboard and mouse. Do not install any software given in the link as it will not help you if you do not have a Microsoft Hardware.

It would be helpful if you could provide us the exact computer model number and also the make and model number of the keyboard and mouse.

Feb 14, 2015 | Gateway GM5664 Desktop PC

1 Answer

Connect wireless keyboard and mouse to lenovo b550


There should be a small wireless dongle that cam with the mouse & keyboard, generally a small plastic piece on the end of a USB connector. Plug this into one of the USB ports in the back of the computer.

Oct 06, 2014 | Lenovo B550 23" AIO 1TB i3

1 Answer

Hp touchsmart 300


From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&

The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your

HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to

activate the preinstalled batteries, and then turn on the mouse (A).

You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.

To synchronize them:

Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and

away from interference from other devices.

Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue

activity LED on the wireless receiver illuminates when the synchronization command has been received

and turns off when synchronization is complete.

Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity

LED on the wireless receiver illuminates when the synchronization command has been received and

turns off when synchronization is complete.

If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.

Fr

Jun 30, 2014 | PC Desktops

2 Answers

The microsoft wireless mouse stopped working after a power failure. I get a message that says the USB device is not there. But I cannot navigate my computer w/o the mouse


The Microsoft wireless mouse comes with a wireless receiver, right? Before you do anything, the first thing that you can try is to replace the batteries with fresh ones.

If same problem occur, try to connect the wireless receiver into different USB ports of the computer. Then check if your wireless receiver and mouse has a connect button. If it does have connect buttons, briefly press the connect button on the receiver, then hold down the connect button on the mouse for 5 seconds. Then release the connect buttons.

If you get the same problem, hold down both connect buttons (receiver and mouse) at the same time for 5 seconds.

Last, try to connect the wireless receiver into different computer. If you get the same problem, send the receiver and mouse to the manufacturer for repair.

Thank you and good luck!

Jun 15, 2010 | HP PC Desktops

2 Answers

Hepc 9602 not recognising keyboard


1. Check whether the wireless switch on the system is set to ON!

2. If there's any switch in your mouse/keyboard, set it to ON!

tell me if it helps...tc! :)

Jan 02, 2010 | PC Desktops

2 Answers

I'm hooking up my Memorex wireless keyboard and mouse. I hooked up the two pieces coming off the wireless receptor to the computer and now I can't get the mouse and keyboard to work. Do I press the button...


There should be a connect button on both the receiver unit that is plugged into the usb port, and on each device (Mouse, and Keyboard) you will have to press all of these again to reconnect the devices to the computer.

Apr 23, 2008 | PC Desktops

1 Answer

I have a micro wireless keyboard, and I neeed a wireless mouse to match. Where can I buy one?


You could go to the place you bought the keyboard and see if they have a mouse too. If you want to use the same receiver though, the receiver (the part that plugs into the computer and communicates with the keyboard) you might consider purchasing a complete set, keyboard and mouse new. This has the advantage of using one USB connection on your computer. If you purchase a wireless mouse now and your receiver is not designed to support two devices, then you will use two USB connections.

Mar 30, 2008 | PC Desktops

1 Answer

CANT GET WIRELESS MOUSE TO WORK


Try changing with a new set of batteries. also try to reset the connection of the wireless mouse and keyboard. you can locate a connect button on both the reciever and wireless keyboard. press both of them together and release them. this would reset the connection. try doing the same for reciever and wireless mouse connect buttons. this should work. also check for any possible alignment issues.

Jan 15, 2008 | PC Desktops

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