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Re: dropped digital cameras
Hey xrayman, When you dropped your camera you most likely damaged the lens mechanism. You should have the camera looked at by an authorized service technician. You could contact the manufacturer and they should have a list of authorized service technicians in your area, or you could bring it to a Geek Squad® precinct in a Best Buy™ store and they could send it out to an authorized service center. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
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Same problem. The lens is stuck in the zoom position. When the camera is turned on, the lens moves a just afraction like it want to fully open or close, then the camera beeps and prompts with the "Lens Error" Restart Camera. Solutions?
I had this problem and managed to fix it. The camera was dropped on a stone floor and the zoom error was present every time it was turned on. A ring or other piece of the lens was bent or damaged, in my non professional opinion. A profesional repair is my advice. However you may try my fix at YOUR OWN RISK.
Switch camera on, when zoom extends, but before it closes down due to zoom error, gently but firmly push lens back in. Drop batteries for camera to reset itself. Repeat, if necessary.
My camera now operates fully and when the lens extends it now no longer makes the slight grinding noise.
This would not be recommended by technicians but if you can not get any one to fix your lens you could try this, i have done this to a few cameras(which had been dropped) and they worked after. If the lens is obviously not straight and will not retract. Place the camera on a flat surface and starting gently pull lens to straighten it gradually increasing force until it clicks into the correct position. As i said you do this at your own risk, it will not work all the time but sometimes. Good luck
The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.
Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're worth a try: