Question about Kodak EASYSHARE 5100 All-In-One Printer

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Same problem you experienced

How did you make out with Kodak when you had the printer problem? I am having the same trouble with mine - which is also 6 months old! I can't print anything in black. But I read where you changed the color - so I tried that - and it worked! I would like to know if you ever got it to print in black and what Kodak did to make it right with you. Did you have to replace the printhead? That sounds like that might be the problem - was it with you?

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  • Anita Spencer Jul 27, 2008

    Thanks for confirming what I thought was the problem all along! It stands to reason if a certain color won't print - as in my case - the black - the problem is with the printhead. Every time Kodak would respond with - check your cables & etc - I had already done that several times before I even contacted them! I will call them on Monday morning - and plead my case. Thanks again for getting back to me.



    Anita



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I have just finally got around to calling Kodak (ran out of time before leaving on vacation). My colour printing was getting worse (reds were printing as pink). The Kodak support desk was most helpful and very nice, and after going through several steps with them, it sounds like I have a faulty printhead .... they are sending me a new one which should arrive in a week. I was told to contact them again if this didn't resolve the problem.

Posted on Jul 27, 2008

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