Question about Brother Fax Machines

1 Answer

I get a white line on the printed pages on my Brother MFC4800. The line is about 5mm wide and runs down the left hand side of the paper, cutting through the type. Can you help please

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 158 Answers

Try cleaning the optics and the charge corona. If you do not have the operators manual which outlines the proceedure, go to www.welcome.solutions.brother.com. The proceedure is in the CLEANING documentation. Make sure the wire cleaner is pushed all the way back to its home position. Otherwise, the white line may return if the cleaner is left in the expoure path. IF THE WHITE LINE APPEARS ON PRINTED PAGES GENERATED BY YOUR COMPUTER, THE WIRE CLEANER IS THE MOST LIKELY CAUSE.. IF THE WHITE LINE APPEARS ON PRINTS THAT WERE SCANNED USING THE BROTHER SCANNER, THE OPTICS MAY BE SMUDGED. LOOK FOR CORRECTION FLUID ON THE GLASS **** (THE NARROW SCAN GLASS). THIS IS THE USUAL CAUSE.

Posted on Jul 23, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Thick black vertical line appears on the right hand side of the page


PLACE A PLAIN PIECE OF WHITE PAPER IN MACHINE AND TAKE A COPY. IF NO LINES ARE ON IT THEN THE LINES ARE COMING FROM THE MACHINE THAT IS SENDING TO YOU BUT IF U DO HAVE THE LINES THEN PRINT HEAD IS PROBABLY FAULTY OR DIRTY.

Sep 13, 2010 | Brother FAX-1020e Plain Paper Thermal...

1 Answer

Unwanted verticle line on fax copies


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 22, 2010 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

I get lines and can't read the right side of copies that I make with the 1270e. How do I fix this?


You have not specified why you can't read the right side of copies and I am assuming that the reason is because the 'lines' are covering the text. I can offer a solution to the lines issue.

Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 22, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Leaving a wide black line in right hand side of transaction


Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine.
You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax.
Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.

Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.

Good luck!

Dec 04, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

3-INCH WIDE VERTICAL LINES RUND DOWN LEFT SIDE OF FAX MACHINE


Do your incoming faxes have the same marks?
If not you might find that the scanning part of your machine has a dirty mark on the glass or that the unit has become faulty.
Try and take a copy from the machine and print from a report or any print from memory.
If you have the black lines on both then i'd suggest getting a new drum unit, if u have it only on the copy I would have a look at your scanner glass and see if there is a dirty mark on it. if not maybe call out an engineer as the scanner unit maybe faulty.
Need anymore help msg me.

Dec 11, 2008 | Fax Machines

2 Answers

Printing


It sounds like the toner is getting low. Take out the toner cartridge and rock it back and forth a few times to redistribute the toner evenly in the cartridge. If this makes the printouts look better, you should order another cartridge, as this one is getting low. I'm not sure about the L-100, but the toner cartridge for the L-120 fax is good for about 2,000 copies.

May 15, 2008 | Canon FAX L-120 Plain Paper Laser

1 Answer

Line down center of page.


Hi Sherrey, I think I can help! If you open the ADF cover where you insert your pages to make a copy. You will see a scanner glass about 1/2 inch wide and runs across the width of the printer. You can take a soft towel and some glass cleaner and clean the glass. There will probably be some white build up that looks like white out on the glass just make sure you clean it very well. I hope this helps!!!!

Dec 04, 2007 | Brother IntelliFAX 4750 Plain Paper Laser...

Not finding what you are looking for?
Fax Machines Logo

Related Topics:

300 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Fax Machines Experts

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Paul King
Paul King

Level 3 Expert

735 Answers

john archer

Level 2 Expert

186 Answers

Are you a Brother Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...