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I get a white line on the printed pages on my Brother MFC4800. The line is about 5mm wide and runs down the left hand side of the paper, cutting through the type. Can you help please

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Try cleaning the optics and the charge corona. If you do not have the operators manual which outlines the proceedure, go to www.welcome.solutions.brother.com. The proceedure is in the CLEANING documentation. Make sure the wire cleaner is pushed all the way back to its home position. Otherwise, the white line may return if the cleaner is left in the expoure path. IF THE WHITE LINE APPEARS ON PRINTED PAGES GENERATED BY YOUR COMPUTER, THE WIRE CLEANER IS THE MOST LIKELY CAUSE.. IF THE WHITE LINE APPEARS ON PRINTS THAT WERE SCANNED USING THE BROTHER SCANNER, THE OPTICS MAY BE SMUDGED. LOOK FOR CORRECTION FLUID ON THE GLASS **** (THE NARROW SCAN GLASS). THIS IS THE USUAL CAUSE.

Posted on Jul 23, 2008

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If not you might find that the scanning part of your machine has a dirty mark on the glass or that the unit has become faulty.
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