Question about Acer Aspire 5100 Notebook

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GEEK SQUAD I TOOK MY LAPTOP TO THE GEEK SQUAD TO REMOVE SOME UNWANTED SPYWARE AND VIRUSES MY TEENAGERS GOT ON THERE. I WAS TOLD TODAY THAT IT WOULD TAKE 2 WEEKS DUE TO THERE IS ONLY ONE PERSON WORKING ON ALL THE COMPUTERS. OBVIOUSLY THEY NEED MORE TECHS, BUT MANAGEMENT IS GETTING IN THE WAY AS USUAL. I'LL NEVER TAKE IT THERE AGAIN.

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I agree. Never ever ever ever ever take your computer to Geek Squad. I don't know how many times I have to go to people's homes and correct something GS did or they tell me they reformatted their drive, losing all their data without telling them first, for something so simple that could have been fixed inside of 15 minutes. And they charge way above industry standard and most of their techs have had no formal training.

Thanks and please take a moment to rate as FixYa. Thank you.

Posted on Jul 23, 2008

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Posted on Jan 02, 2017

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