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You have to clean the scanning glass. lift up the scanner cover and you will see a piece of glass 1/2 inch wide 8 inches long. Thats the glass to clean. look very close and you will see something like white out on it.
Thank you, Steven 805-520-3003
There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on.
You can check the white guide bar that sits above the glass, any marks on there will leave a streak because it is the white reference for the scanner. after that you will probably need a new scan assembly because sometimes single elements will burn out.
As the page you wish to copy goes through the document feeder, it passes the scanner as well as a white plastic band that the scanner "compares" the dark writing or data on the page to. If this white plastic band is not very clean, the scanner reads the dirt as if it is part of the image you are scanning. Try cleaning the band as thoroughly as possible, as well as the small piece of glass to the left of the larger glass on the flat bed scanner. Make another copy to test your results.
This is because the image is of a different aspect ratio than the paper. That is, if your image's dimension is 8x12 inch and you are trying to print it on an 8x10-inch paper, the printer will adjust the longer side to 10 inches. Hence the shorter side will become less than 8 inches. This will lead to white border on the shorter side. If you try to adjust this, the longer side will fall out of the paper and hence in the print, this portion will be cut.
So please understand that this is normal. One option to prevent this is to crop the image to fit the paper size.
If this is happening only when you are scanning using the automatic document feeder, check for something blocking light above the scanner. If you open the scanner top, look along the left side of the scanner glass where the paper is scanned by the automatic document feeder. If you see anything on the glass there, clean it with a soft cloth dampened with clean water.
This maybe your cleaning blade, your drum or the fuser unit....the best way to find out is to make a copy a to stop it before it's getting to the fuser unit ( that's the thing very hot). If you see your border it's your cleaning or drum...But when you replace a drum you must replace the cleaning blade to !
This error is usually caused by dirt (usually toner) on the laser lens. There should be a cleaner pad somewhere on your machine (though I am not totally familiar with Oki) that will wipe across the lens.
If there is no pad, you may have to find access to the lens and wipe it manually with a tissue or similar