Question about Swann Communications DVR4-Alert Video Recorder

2 Answers

Set HDD to master

My swann communicator has a no hdd install. How can this be possible it is a new dvr4-alert? How can I now it is set to master?

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  • evillegas18 Jul 23, 2008

    My swann communicator has a no hdd install. How can this be possible it is a new dvr4-alert? How can I now it is set to master?

  • Anonymous Jan 19, 2009

    i have a swann dvr-4 alert recorder . when i try to play back it says hard drive fail. how can i fix it?

  • david_lecher Apr 11, 2009

    Do not buy swann products. I bought a new swann dvr4-alert complete system, and it did not work. Said no hard drive. I contacted the Swann 800 number and talked with their tech who said it was out of warrenty and to buy a new hard drive. So I bought a new hard drive and the same thing. I was going to buy the same main box again until I found this site and read about all of these other people having the same problem! I'm going to purchase another brand!

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The internal power supply to the HDD is often suspect in these units. Check you have power on the internal plug to the HDD from the circuit board. if you do not Try fitting an external HDD power supply (£15) this cured my unit which had a similar fault.
Hope this helps - good luck.

Posted on Oct 28, 2009

Hi,

If the hard-drive (HDD) is not being detected, follow these steps to try and get it working…

Firstly, check that the power supply you are using is correct. If your DVR came in a kit with cameras; it should come with 2 or more power supplies (a/c adapters).
Sometimes customers will use the camera power supply to power the DVR, this will cause the HDD to not be detected.
Make sure the power supply connected to the DVR is correct (Try swapping the one used to power the cameras with the one used to power the DVR)

If the HDD is still not detected, you may need to open the case of the DVR to check that all the cables are correctly connected to the HDD.

Unplug the DVR from power, unscrew the necessary screws, and remove the casing of the DVR.

Unplug the 2 cables from the back of the HDD, and check that all the pins are intact and not broken or bent.

Check that the jumper settings on the hard-drive (located between the 2 cables) are set to MASTER.
Instructions for setting to MASTER are located on the top of the HDD on the information.

Now reconnect both cables firmly into the back of the HDD.

Place the case back on the DVR and plug the power cable back into the DVR.

The HDD should now be detected.

If it is still not detected, the HDD may be faulty, or may not be compatible with the DVR.

Posted on Jul 23, 2008

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Posted on Jan 02, 2017

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