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Hi,we had a power outage today,the computer is on a surge bar .When the hydro came back on we rebooted the computer but it only goes as far as the start up screen and closes down,keeps doing that.what should we do

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  • Ian Culp
    Ian Culp May 11, 2010

    Is it restarting in a continuous loop or does it try to turn on and shut off completely? If it's restarting press f8 at the post screen and choose disable automatic restart on system failure. A blue screen may appear. I'll be waiting for your response.

  • Ian Culp
    Ian Culp May 11, 2010

    Is it restarting in a continuous loop or does it try to turn on and shut off completely? If it's restarting press f8 at the post screen and choose disable automatic restart on system failure. A blue screen may appear. I'll be waiting for your response.

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Likely the hard drive's master boot record has become corrupted during the unexpected shutdown. You need to boot with your windows xp cd, select R on the first screen for the repair console and run a chkdsk /f to fix the drive. This works most of the time.

Thanks and please take a moment to rate as FixYa. Thank you.

Posted on Jul 23, 2008

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This not a good sign, in almost most cases it was not cost effective repair, cheaper to replace in the long run. When your hydro came back on it caused a power surge damaging the power supply board, and following into the main module and possibly the inverter board.

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Hello,

Sometimes after a power outage, some power supplies can take a hit but will not provide the needed voltage to operate your pc. In this case you should replace the power supply. For future protection, connect your pc to a power strip or power source with surge protection. This will range in price from $7 to hundreds depending on how much you need to protect and your budget.

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