Question about Gateway PC Desktops

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My desktop Gateway computer received an e-mail. It showed the first page of an attachment with a message in the middle, saying 'No signal". I turned the computer Off to get rid of the message. When I stsrted the computer again I could not get it connected to the monitor. When I try to connect it, first I got "Gateway" Then I got the message: "No Signal". Then the monitor showed the red light indicating it is Off. myde

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  • Master
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Greetings,

Are you on wireless connection ?

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Posted on Jul 23, 2008

  • monk3ybidzness
    monk3ybidzness Jul 23, 2008

    Sorry posted on wrong window:


    Let me try to help anyway:

    Disconnect the monitor cable and check the PINS.
    Also if you can try it on another computer that'll narrow down where the problem is. (Computer or your Monitor)

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  • Gateway Master
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Check the monitor video cable at the back of the computer

Posted on Jul 23, 2008

  • Ginko
    Ginko Jul 23, 2008

    IF is not the video cable do the following.
    Try unplugging computer power for two minutes, plug back and see if restarts.
    If it does not work unplug all usb devices and try starting computer with monitor keyboard and mouse only.
    If you have a bootable disk like windows install or recovery disk or norton try booting from disk.
    If you still cannot get it working the computer must be taken apart, and checked. If it does not boot from CD it is an hardware problem.


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