Question about HP Photosmart C5180 All-In-One InkJet Printer
We just replaced the black everything looks like a go but no black ink is coming out. I checked to make sure it was installed correctly. Brand new not remanufactured or ink filled
I understand that you are unable to print in black.
Please perform the following steps:
a) Turn the printer on.
b) Open the printer’s top cover.
c) After the print cartridges have moved to the center/home position of the printer, unplug the printer’s power cord from the electrical outlet.
d) Remove the print cartridges.
e) Using a dry, lint-free, clean cloth, wipe the print cartridge contacts, from the top to the bottom
f) The contacts inside the printer may also require cleaning. Using a dry, lint-free, clean cloth, gently wipe the contacts, from the top to the bottom
g) Plug the printer's power cord into the electrical outlet.
Once the steps are done, please do not insert the cartridges into the printer.
Perform the following steps:
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.
Please re-insert the cartridges and check for the functionality of the printe by printing any document or making a color copy fromt the front panel of the All-in-One.
Posted on Jul 27, 2008
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Posted on Jan 02, 2017
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