Camera shut down with lens out, won't come back on
I was taking a series of photos at a tennis match using the zoom and the sports mode. suddenly the camera died, with the lens sticking out. new batteries did not help, nor did removing the memory card. it will not turn on and the lens is extended.
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Re: Camera shut down with lens out, won't come back on
Some problems with cameras cannot be solved without taking the camera apart and checking everything.
Sorry to say such a problem may tell you that it is time to sell the camera for parts.. on a website such as Ebay for parts, repair, or AS IS.
Okay, that said, You can try something which may or may not help. Take the camera in your hand and hit the edge into the palm of your other hand. You may also try this.. put a doubled up towel on a table or desk. Then take the camera in your hand at an angle an "bump" it onto the desk or table where the towel is. This may shake up the system inside to cause the connections to work.These could damage the camera even more, but because it is not working anyway, you may gain.
Of course this may not always work, if something is really wrong with the inside system or wiring.
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In either mode, you're zooming by turning the zoom ring on the lens? In live view mode, if you zoom in by pressing the magnifying glass button, all you're doing is zooming the display, not the image itself.
This has to be THE most common failure mode for a digital camera. Some
common error messages that might show up on the LCD's of cameras with
this problem include "E18 lens error" (older Canons), "ACCESS" error
(Sony), "Zoom Error" (Fuji), "Lens Obstructed" (Kodak), "lens error,
restart camera" or just "lens error" (nearly all camera makers lately
use this variation). Some cameras might show nothing at all, but merely
make a beeping noise as the lens goes out, then in, then the camera
shuts off. Sometimes the lens won't even move.
Simplest answer is that you may have accidentally flipped the focus switch (A/M) on the lens to M. This turns off autofocus for that lens (which you might need to do if autofocus just can't resolve the image). Try turning it back to A.
Another possibility is that you're using an autofocus target different from the one you're expecting. The problem would be apparent regardless of lens choice, by being in focus in a different part of the image. You can press the arrow keys (while holding shutter release down halfway) to change AF targets, or change a menu setting to simply choose the closest target.
The shooting modes have no effect on focusing ability.
The camera would likely detect other focus-related problems (like servo failure).
Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
Lens unit problem. Either imact or sand etc in the lens zooming gearbox area. Maybe uneconomical to repair on this model if new lens unit has to be installed. ( it is shutting off because the lens does not come on line properly and so the shutter and CCD do not come on line... when this happens camera switches off. )
Make sure to use good NiMH batteries.
Another possiblity is a problem with the card. Borrow a card and see if it has any effect. check to see that the pins in the card slot are all aligned, none out of place. check that the card door and the battery door close firmly, with some pressure. The camera can shut down when it has a problem detecting that the doors are closed.
When it does turn on, play with the zoom without taking pictures, zoom in and out, if during zoom the camera shuts down then you might have a lens problem, something is malfunctioning in the lens mechanism and the camera shuts down to prevent damage.