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There is no paper, load paper and press o'k There is paper and although I keep following the directions above the printer will not print from the computer

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  • 105 Answers

This is saying that the sensor that tells the machine there is paper loaded is either defective or obstructed so it cannot do its job. Without knowing what brand and model you have, I cannot be specific - but look where you load the paper to see if you can see a small switch that is compressed by the paper or something along those lines. It is not likely referenced in your user manual, since most users are not able to evaluate these kind of things on their own.

Hope this helps you.

Posted on Jul 23, 2008

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Load error


When trying to print on continuous stationery, the display may show "Online Single Load". This will occur if the printer is expecting to print on single sheet paper even though you may want it to print on continuous paper. To clear the error follow this procedure. • Take the printer off-line by pressing the Online key • Press the Setup key • Press the key under "Paperway" in the display • Select Tractor 1 (or Tractor 2 if fitted/required) • Press the key under "Set" • If the job still refuses to print try loading the printer with a single sheet of paper to clear the command. To do this remove the tractor feed paper and close the cover on top of the tractors but not the outside cover. You will see a guide into which put a single sheet of paper and press the key under "Load" in the display. • The printer should commence printing. If it does not, then press and hold the key under "LF/FF" to eject the single sheet. Now follow the instructions above again to select the Tractor. The display should read "OnLine Tractor Load". Load the tractor fed paper into the Tractors and press the key under "Load". The printer should now be ready to print. Check your software settings for the correct paper path type. Ensure that the display does not show "Manual" otherwise you will have to clear this error in the same manner as you have for Single sheet

Dec 06, 2011 | Tally Dot Matrix T2265C Printer

6 Answers

Epson Printer Problem


HI,

Press the fonts.gif load/ejectbutton. The printer ejects the jammed paper and then resumes printing.If the error is not cleared, open the printer cover and remove thejammed paper. Then reload paper in the sheet feeder and press the fonts.gif load/eject button. The printer resumes printing.

Jul 24, 2008 | Epson Office Equipment & Supplies

1 Answer

Our printer is flashing Tractor1 tear. We are not able to print nor can we get this to quit flashing. I have tried turning it off and back on still having the same issue. Help?


The "Tractor 1 Tear" message is not a error as such, this is an information message showing the printer is set to the front tractor feed (tractor 1) if you press the button directly under "Tear" the printer should move the paper to the tear possition.

If the pritner is not printing I would recomend checking the following;

  1. Ensure the printer is set to "ONLINE" press the button you should see ONLINE TRACTOR 1 TEAR on the display
  2. Ensure the printer is loaded with paper, press the button under "Tear" the printer should move the paper forward if it is loaded into Tractor 1.
  3. If you are not using Tractor 1, ensure you select the paper path you are using within the menu and move the paper selection lever.
  4. Observer the LCD display for any errors that may be seen when print jobs are sent.
  5. Try printing a menu print on the printer this will identify if the printer will print, the menu can be printed in the following way.
    -Power the printer ON holding down the button, keep the setup button held down whilst the printer initializes.
    -When the printer has finished initializing ensure the printer is OFFLINE
    -Press and release the button to enter the MENU
    -Press the button under "MENU" on the LCD display
    -Press the button under "PRINT" on the LCD display

    The printer should print a menu settings page, if this prints OK the most likely causes for the problem are;

  1. The computer system is not sending jobs to the printer (check the correct printer is selected on the computer system)
  2. Connectivity problem (check cabling, IP Addresses etc)
  3. The wrong printer driver is being used

Mar 04, 2011 | Tally T2240/24 Matrix Printer

2 Answers

My Canon Pixma MP600R insists that paper is jamed in machine, despite the fact that jam has been cleared and paper is being ejected when machine is switched on


The simplest thing would be to try unplugging the printer from the power source. Let it rest for 5 - 10 minutes then plug back in to the power supply and see if that resolves the problem.

If not you are going to need to do a thorugh inspection to verify that all paper remnants have been removed.

The following is for the MP600:

Issue: ERROR LCD: The paper is jammed. Clear the paper and press [OK].
Solution: Removing paper jams MP600


Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      05sj00147_03.jpg
      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top
Paper jams inside the printer

  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

      05sj00147_04.jpg
    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

      05sj00147_05.jpg
    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

      mp600_bottomcover.gif

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.


Trust this is helpful.

Dec 10, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

On my 2265+ I will be printing and I recieve "paper width error" press online to continue


The "paper width error" indicates you are printing out side the area of the paper. ie the document you are trying to print is wider than the physical width of the paper you have in the printer.
The printer displays this error to give you the opportunity to remedy the problem as printing outside the area of the page may be undesirable;

  • Data printed outside the area of the paper will be lost, you will not see this information you printed on the paper.
  • You may shorten the life of the print head by printing on the platen with no paper to protect the print head.
I would recommend the following;
  1. Check the size of paper selected on the computer system, or ensure the data print width is the same or smaller than the actual paper size used in the printer.
  2. If it is not possible to change document size on the system or if the printed outside the paper width are not required or are simply spaces (ie no print) you may wish to turn of the paper width sensor so the edge of the paper is not detected and the error is no seen, the paper width sensor can be disabled in the following way.
  • Power printer OFF
  • Hold down the ONLINE button and power the printer ON, keep the ONLINE button held down whilst the printer powers on and initializes.
  • Release the ONLINE button when you see ASCII80 and ASCII 136 along the top line of the display.
  • Press BUTTON 4 (under NEXT) repeatedly until you see the APW option along the top line of the display.
  • Press the button directly under APW
  • Press BUTTON 2 or 3 to toggle the APW setting to OFF
  • Press the button under SET (button 1)
  • THen power the printer OFF and after a few seconds back on again.
The above actions will disable the Paper Width Sensor and you will no longer see the Paper Width Error, be aware you may be losing data and or shortening the life of the print head.

Jan 07, 2010 | TallyGenicom 2265+ Matrix Printer

1 Answer

Our printer keeps telling us to load paper, although all ready loaded and will not print. even after attempts at reloading then pressing ok or even resetting the machine. Please help, we need it to print!...


please your printer in dumping roll is currently warking if no then changing the dumping roll and dumping pad is add new and the printer select to defold printer is currently ok.

Oct 21, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Paper won't feed


Inside of the machine is dirty.
If the inside of the machine is dirty, the printed paper may be smudged.
Follow the steps described below to clean the inside of the machine.
1. Ensure that the machine is turned on and there is no paper loaded in the Auto Sheet Feeder.
2. Place A4/Letter-sized plain paper in landscape orientation, horizontally fold it in half.
3. Unfold the paper, and load the paper in the Auto Sheet Feeder with the inverted-V edge down.

4. Select <Bottom plate cleaning> from <Maintenance>.
5. Select <Yes> on the Bottom plate cleaning confirmation screen and then press [OK].
Paper will be ejected.
If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or such like.
* Important
Before cleaning, be sure to turn OFF the machine.
Paper feed roller is dirty.
Follow the steps described below to clean the paper feed rollers.
1. Ensure that the machine is turned ON and there is no paper loaded in the machine.
2. Select <Roller cleaning> from <Maintenance>.
3. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper feed roller will rotate as it cleans.
4. Repeat this operation twice.
5. Load three or more sheets of A4/Letter-sized plain paper lengthways in the Auto Sheet Feeder.
6. Select <Roller cleaning> from <Maintenance>.
7. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper that is loaded in the machine will feed through the machine and be ejected.
8. Repeat Steps 5 to 7 three times.
Inappropriate paper type is used.
Check to see if the paper you are printing on is too thick. See Paper Types You Cannot Use.
Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing.
Thick paper is used.
When printing on thick paper, set the Paper Thickness Lever to the right.
This widens the gap between the FINE Cartridge and the paper. Try this maneuver if the printed surface is scratched.
Media is curled.
If all four corners or the printing surface of the paper is curled, the paper may become dirty or may not feed properly. Use the paper after correcting paper curl as follows.
1. Place the printing surface face up (A), and cover it with a sheet of non-printing regular paper to avoid damaging the surface.
2. Roll up the paper in the direction opposite to the paper curl as per the figure below.
3. Check the printing paper to confirm if the paper curl is eliminated to within approximately 2 to 5mm / 0.08 to 0.2 in (B).
It is recommended to print on curl-corrected paper one sheet at a time.
The media type is not selected correctly in the printer driver.
On the [Main] tab of the printer driver, ensure that the [Media Type] selected matches the paper loaded.

In the [Print] dialog box of the printer driver, select [Quality & Media] from the pop-up menu, and then ensure that the [Media Type] selected matches the paper loaded.
Paper is loaded incorrectly.
Load in the portrait orientation regardless of the print direction of the Auto Sheet Feeder.
Ensure that paper is loaded correctly. Slide the paper guides against the paper stack.

Oct 18, 2009 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

Pixma ip 3000


I think that if you use the bottom tray to load the paper, you can use the different sizes of paper to print. Make sure to click the second button inside the lid that shows the direction the paper is fed into the printer. hope this helps!

Jan 15, 2009 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

Thick paper wont print


Per the user manual you should try using manual feed, loading one piece of paper at a time into the try and then following the on screen directions(whould be press the stop button once after paper loaded), find attached a image showing how to set up the manual feed0c16087.jpg

Oct 21, 2008 | Samsung CLP 300 Laser Printer

1 Answer

Sqeaky paper feed


http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=238800&prodTypeId=18972&objectID=c00001617 the HP site for your printer Over time, particles of toner and paper accumulate inside the HP LaserJet 2300 series printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems. Clean the paper path and print-cartridge areas every time that the print cartridge is changed or whenever print-quality problems occur. As much as possible, keep the printer from dust and debris. Cleaning the outsideback to top of page Clean the outside of the printer with a cloth that has been dampened with water. NOTE: Do not use ammonia-based cleaners on or around the printer. Cleaning the paper path and print-cartridge areasback to top of page Over time, particles of toner and paper accumulate inside the printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems. Use the following steps to clean the paper path and print-cartridge areas: 1. Turn the printer off and unplug the power cord. 2. Open the top cover. Figure 1: Top cover opened example 3. Remove the print cartridge. Figure 2: Print cartridge removed example CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.Be careful not to touch the transfer roller (the black, rubber roller located underneath the print cartridge). Skin oils on the roller can cause print-quality problems. 4. With a dry, lint-free cloth, wipe any residue from the paper path area and the print cartridge cavity. Make sure not to touch the transfer roller with fingers, as the oil can contaminate the roller, resulting in print quality defects. Figure 3: Paper path area and print cartridge cavity example 5. Reinstall the print cartridge and close the top cover. Figure 4: Print cartridge reinstalled example NOTE: If the print cartridge is difficult to reinstall, make sure that the registration plate has been flipped back down into position and that the print cartridge is pushed firmly in place. 6. Plug in the power cable and turn on the printer. Cleaning the fuserback to top of page Run the printer cleaning page to keep the fuser free of toner and paper particles that can sometimes accumulate. Accumulation of toner and particles can cause specks to appear on the front or back side of print jobs. To ensure optimum print quality, HP recommends using the cleaning page every time that the print cartridge is replaced or on an automatic pre-established interval. The cleaning procedure takes about 2.5 minutes to complete. A message (either CREATING CLEANING PAGE or CLEANING) appears on the printer control panel display while the cleaning is taking place. NOTE: Use plain paper to print the cleaning page. Please note that this is a two-step process. First print out the cleaning page using the following directions, then follow the directions on the cleaning page itself to reinsert it back into the printer to perform the cleaning. Use the following steps to run the cleaning page: 1. If the printer model includes a duplexer, open the rear output bin. 2. Press example(Select button) to open the menus. 3. Use example (Up button) or example (Down button) to scroll to CONFIGURE DEVICE, and then press example (Select button). 4. Use example (Up button) or example (Down button) to scroll to PRINT QUALITY, and then press example (Select button). 5. Use example (Up button) or example (Down button) to scroll to CREATE CLEANING PAGE, and then press example (Select button). 6. Perform the following to complete the cleaning process. 1. Remove all paper from Tray 1. 2. Use example (Up button) or example (Down button) to scroll to CONFIGURE DEVICE and then press example (Select button). 3. Use example (Up button) or example (Down button) to scroll to PRINT QUALITY and then press example (Select button). 4. Use example (Up button) or example (Down button) to scroll to PROCESS CLEANING PAGE and then press example (Select button). 5. Load the cleaning page created in step 5 above into Tray 1 with the print side down and the arrow towards the printer. 7. If the printer model includes a duplexer, close the rear output bin. Let me know if that helped. Good luck, Tim

Mar 14, 2007 | HP LaserJet 2300 Printer

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