Question about Brother MFC-8860DN Printer

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No Paper Light wont go out

Paper tray is full but printer report paper out once it starts to cycle through a print job (before printing). After removing and reinstalling tray there is no paper lift. Power cycling the printer causes the paper to lift and give a green ready light until you actually try to print, then yellow no paper error repeats. Printer will print thorugh front sheet feeder.

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  • Anonymous Sep 12, 2008

    This has got to be some kind of firmware bug. If I click clear print job, it will sometimes go away. You can print the printer configuration at this point, so it's not mechanical.

  • Anonymous Sep 25, 2008

    I returned the machine as per Brother's suggestioin since it couldn't be fixed with their support instructions and now the replacment machine is having exact same problem.

  • Anonymous Oct 09, 2008

    same here

  • mike2225 Oct 14, 2008

    We are having the same problem. We would love to know how to fix it!

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I had similar problem, but not exactly what you describe. The "no paper" light would come on when I would try to print labels in MS Word using paper tray #1.

I found and installed driver and firmware updates. Still the same problem. I could print the labels if I treated it like a normal document, but if I went into "envelopes and labels" it would always say "no paper."

I found that if I used the MP tray (the one behind the front cover) it never gave me the "no paper" error. I should have been able to use paper tray 1, but it wanted the mp tray for some reason.

Posted on Jan 15, 2009

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Is this still a current issue?




Posted on Aug 20, 2008

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1 Answer

How to Cancel Printing in a Brother HL-2135W printer


Start by pulling the paper tray out to stop further pages being printed without jamming the printer up.

Then go onto your print queue on your computer and delete the job that is printing 50 pages.

If it dissapears then put the paper tray back in and it may print out the last page or two that were in the printer buffer.

If it does not dissapear from the print queue then turn the printer off and try to delete the job again.

Once you have ordered the job deleted then you can turn your printer back on and put the paper tray back in and allow it to continue. It should only print out the last page or two and then the job will dissapear

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Wont print. Cant detect paper.


There's a problem with the software in the unit. Brother does no longer offer software updates. You can try and power off the unit, unplug the USb cord from the back of the machine. Wait 1 minute, plug the USB back in and power the unit up. After unit cycles, should be ok. If not, uninstall/reinstall the software///

Jul 22, 2014 | Brother MFC-9840CDW Laser Printer

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WHEN TRAY EMPTY PRINTS OUT OF OTHER TRAY


The user cannot select a paper tray for a print job from within an application. It is also not possible to configure a default paper tray in the Document Defaults, Printing Preferences, Printing Defaults driver options.
This problem may be experienced with an HP PCL5e, PCL5c, or PCL6 LaserJet printer driver on any of the following Operating Systems:
  • Windows NT 4.0
  • Windows 2000
  • Windows XP/.NET

Typical symptoms of this issues include:
  • Paper tray selection grayed out.
  • Cannot select paper tray, only size and type.
  • Not possible to select tray.

SOLUTION: Perform the following steps to clear the NT Forms configuration.
  1. Go to the Printers folder by clicking Start , Settings , and Printers .
  2. Right-click the printer and go to Properties .
  3. Go to the NT Forms tab.
  4. Click the Clear All button.
  5. To save and exit, click the OK button.

SUMMARY: This is expected printer driver behavior. The NT Forms feature allows a user or system administrator to configure a so-called "form-to-tray assignment" for the printer. When this feature is enabled it is not possible to select a specific paper tray for a print job, or to set it as default, because the system is aware of the specific paper size and type loaded in the various printer trays, which makes the source selection redundant. Some applications or environments may require a "form-to-tray assignment" in order to take advantage of certain features. For instance, in an Active Directory environment, this feature has to be enabled for the operating system to be able to report the available paper sizes in the printer to the Active Directory

Nov 22, 2013 | HP LaserJet 5000 Printer

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HP Deskjet 5650 - Troubleshooter keeps saying paper is low or out.


How to use the solutions in this document To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly. When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting. Print a self-test page Follow these steps to print a self-test report.
  1. Load plain paper in the paper tray.
  2. Press the Power button (c01602202.gif ) to turn on the product.
  3. Press and hold the Power button (c01602202.gif ).
  4. Press the Resume button (c01678098.gif ) four times. The self-test page prints.
c01733891.gif IMPORTANT : Try to print a self-test report after every solution even if the solution resolves the issue.

Mar 28, 2013 | HP DeskJet 5650 InkJet Printer

1 Answer

The "add paper light" is on even though the paper


The light means that the printer is out of media, or the media did not feed properly


What you can do

-Load media into tray and press Continue button to resume printing.

-Check that the media is loaded correctly in tray

-Press Cancel button to cancel the print job.

Jun 29, 2011 | Lexmark E232 Laser Printer

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The paper tray light is flashing and will not print.. the trays are full with paper and there is no jam! i have turned it on and off and still there is no response.


the you so the desktop on taskbar on so the printer simbol his to double cleck to the open and so the panding print job. to cancle job.
and printer is off and your print job is close and restart pc and start printer again aply a your print job.

Oct 23, 2009 | Brother Printers & Copiers

1 Answer

Hp printers continue to jam


Print a self-test report Use the following steps to print a self-test report.
  1. Load plain white paper in the input tray.
  2. Press Setup , and then press 2 . The Print Report menu displays.
  3. Press 1 to select and print a Self-Test Report .
IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue. Solution one: Clear the paper jam Follow these steps in the order presented to resolve the paper jam. Step one: Remove loose paper from the tray Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism

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1 Answer

'Printer out of paper' message


on note pad or word you should select the paper size first because it might set to a different size. when you click file click print click properties or printing preference and choose what size of paper you have in your tray and then click ok. print ok.
check the printer paper tray setting to make sure the paper tray side guide is right agains the paper. I hope this will solve your problem.

HH

Aug 12, 2009 | HP LaserJet 5p Printer

1 Answer

Brother HL-5240 printer problem


This usually means a print job is stuck in the queue that was set to "manual feed" or to a different paper size, such as legal. Add paper to the front manual feed and press "Go". If this is the problem, the stuck document will begin printing from the manual tray.

To clear the problem without printing from the manual feed, cancel all jobs on the printer, delete any jobs out of the Windows print queue and restart the computer.

Dec 04, 2008 | Brother HL-5240 Laser Printer

1 Answer

The Paper light keeps flashing when theres paper in the printer


A few things could be happening here.

1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).

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