My machine is only about a week old but I'm already having problems. The stitches just aren't forming. I've tried adjusting the tension but it hasn't helped. I've re-threaded both threads, following the instructions very closely so I'm sure it's right. The top thread seems fine - goes down and comes back up in a loop, but the bottom thread doesn't form the stitch. I hope I'm describing this okay. Thank you!
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Re: Stitches not forming!
A few things to try:
Loosen the needle screw, make sure the needle is fully up in the needle hole and re-tighten the screw. Vibration can sometimes cause the needle to slip...and the needle not fully inserted can cause this problem.
Make sure the bobbin is turning the proper direction. If your machine has a standard bobbin case that comes out of the machine, turn the case so the bobbin is facing towards you. Pull the thread tail and make sure the bobbin turns clockwise. If it's turning counter-clockwise, flip it over and try your machine again. If your machine has a drop-in bobbin, double-check your particular machine instructions to make sure it's going the right direction (clockwise or counterclockwise depending on the machine).
Make sure you have tension on the upper thread. Do this by lowering the presser foot (make sure the thread tail is NOT under the foot) and give the thread a tug. You should feel tension on the thread. If not, the thread isn't fully down in the upper tension disks. You should be able to give it a further tug to pull it down into the disks. No tension on the upper thread can cause the stitches to not form.
If none of the above seems to help, you'll need to get your dealer involved (provided you purchased your machine from a sewing machine dealer). They can determine if it's just something happening during threading or if the machine is out of timing. They are there to help you before AND after the sale and should be willing to take care of whatever is happening.
If you did NOT purchase your machine from a dealer, and the store you purchased from does not have a sewing machine technician, we would suggest that you return/exchange it for a new machine and see if the new machine has the same problem (most department/big box stores that carry machines have a very liberal return policy since they do not have personnel dedicated to sewing machines).
If the new/replacement machine has the same issue, we would suggest you return it (no sense frustrating yourself) and perhaps find a local sewing machine dealer to purchase a machine from. Authorized sewing machine dealers are geared towards providing machines and service (before and after sale) and are worth the extra $ for the peace of mind and knowledge that you'll have someone local to call on for help.
Best of luck with your machine - we hope it's something minor and you're up and sewing soon! Don't hesitate to reply to this post if we can offer further help, ideas or suggestions.
Happy sewing, Kim & Linnette www.sewingexpressions.com
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it's very possible that the machine is slightly out of time & needs to be service at a sewing machine shop is the fabric & thread & needle compatable with each other? did you use every thread guide when threading the machine? is the bobbin in correctly? is the bobbin warped?
It is very possible that the timing is off, which often occurs with broken needles. A common symptom is that the needle will not pick up the bobbin thread. Missed stitches aren't necessarily timing related--be sure to install brand needles often and use the correct needle for the fabric & thread you are using. Using the wrong needle will often cause skipped stitches.
skipping stitches can be the needle is damaged--flat side of needle goes to the back side of machine normally when the needle is hitting the inside of the bobbin the timing is usually off, & can only be fixed by a sewing machine repair tech
Try this to see if it helps:
Remove top thread.
ALWAYS RAISE the presser foot and rethread from the beginning.
Start the top tension set at the midway point and then adjust.
Check that the bobbin is threaded and installed correctly.
I found a screw on the bobbin case (where you put the cotton for the underside stitching) which was very loose. I tightened it and that created more tension for the bottom thread which solved the problem.