Water dispenser conditnues to drip after releasing the button

Bernie,
Your water dispenser is controlled by a solenoid valve that is often in tandem with the ice maker water valve (meaning two valves side by side). Check and make sure the water is dripping from the water outlet tube only, in which case the solenoid valve is leaking. However...sometimes what happens is that the door that isolates the ice shoot (and the inside of the freezer) from the outside can get stuck open. Either blocked, mineral build up, broken etc..and water (melting ice) will drip down and out. This can lead to other problems so be sure the flapper door from the ice dispensor is ALL the way closed.

If you need further help, reach me via phone at https://www.6ya.com/expert/steve_24d988f3507f7480

YOU SAID IT..THE SEAL IS WORN OUT,ALSO KNOWN AS A GASKET

You will need to replace the control board on the unit.

maybe ice formed around chute from leaky air seal??? warm area with hair dryer blowing hot air up into chute for 10 minutes. check for water and wipe all off. unplug refg and plug in after 3 minutes to reset electronics


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Does this model have a light button? (I know the 685 and the 695 do.) If it does, press and hold the Light button until all the LEDs light up once. This takes about 5 seconds. (Repeating the process will reenable the lock.)

I hope this helps.

Cindy Wells

remove the crisper drawers and you will see a drain trough and a drain line . One or both is most likely blocked. If you pull the drain line off the trough usually you can clear it with a turkey baster filled with hot water

you have inadvertently activated the button lock- keep children and other hooligans from playing with the buttons. :)

Hold down the light button until the red key is no longer lit.

check voltage to water control valve.

try this... the water valve in your sub. is located in the upper part. ( close to the condenser fan motor. yes the new one.) tell your TECH to test the water dispenser and by pass the ice maker. the leak is on top part . running all the way dow. good luck.............................LEAVE YOUR COMMENT IF IT WAS GOOD FOR YOU.... THANKS

Sammy, I am having the same problem with my 695. I have a call into subzero service and will let you know what I find out.

Thanks for your help as it fixed my problem as well, albeit temporarily.

Alan