Question about Canon imageCLASS MF8170C All-In-One Laser Printer

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Line stays busy

When the fax is plugged in and connected, the phone line stays busy. We can unplug and it is no longer busy. Can't find manual!
Thanks!

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We cannot receive faxes. Gives a busy signal.


Unplug the phone line from the machine. Wait a few minutes then try calling your fax number from a phone while leaving the phone line disconnected from the machine. If it rings fine from the phone, then re-install the phone line to the fax machine. Try making the call again. If you now get a busy signal then the modem in your fax machine has gone bad and is holding the line open. Make sure when installing the phone line you are placing the cord into the "line" port on the machine and not the phone port.
Good Luck and thank you for using Fixya.

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HP Officejet 6310 will no longer receive a fax, but can send one


Have you checked the online support guides to make sure your fax is connected properly. There is a lot to work through, but you should be able to test your setup and see if you can send faxes but not receive them. See links here, here, and here. Treat the credit card machine as if it were a telephone answering device or another phone on the line.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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2 Answers

Difficulty sending a fax


Hello. Please make sure your telephone line is plugged into the correct outlet.

Most fax machines typically allow you to plug the line (the cord that goes from the fax machine to the wall jack) and and a telephone (the telephone connects to the fax machine).

In order to fax correctly, you must plug the line into the jack with a block (looks like a 'T') marked on it. Do not plug the line into the jack marked with a phone hand set marked on it.

http://gdlp01.c-wss.com/gds/0900002546/PIXMA_MP780_750_Easy_Setup_Instructions_EN.pdf

This shoulds in detail how to connect the line properly. For this printer the line cord must be plugged into the jack labelled "L"

http://gdlp01.c-wss.com/gds/0900002542/PIXMA_MP750_780_Quick_Start_Guide_EN.pdf
This will show you how to actually send the fax. On your PDF View select page 42.

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1 Answer

Canon Pixma MX700


I had the same problem. Solution? I will sound stupid, but it worked for me. Check every phone cable. Unplug and replug it. I solved my problem by making my connections simpler. I think, one of my splitter was faulty.

I still not understand why. I tried to fax without any phones plug-on and it was not working neither.

I'm with "videotron.ca" for my phone line and I unplugged the line from the modem too, then replug it. Maybe it was just that!

A lot of people seem to have this problem. I called Canon twice and they made me change some setting in my printer but their solutions was not working. I put all the setting back to what they was and it still working now.

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Problem sending & Receiving Fax Imageclass D880 Canon All in one printer


#0018 indicates there was a problem with dialing, but it should show for sending faxes only. Since you can neither send nor receive faxes, and are getting a message saying "no signal", make sure that the phone line is still securely connected to both the L (line) jack on the machine and the phone jack in the wall. If it is, plug another phone into the accessory jack on the machine, and check to see if you are getting a dial tone. It seems like the machine is not able to communicate through the phone line.

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4 Answers

I own a Canon Pixma MP530 all-in-one fax,copier, printer,scanner. I cannot send or receive faxes since I switched my Comcast voip phone line from my office to my home phone, along with my MP530. The fax...


First try one step. The line which you have connected with the Fax, unplug any other phone from that line.
Call that number and see whether it rings or you get a fax tone.

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Error 344- Fax Function


Try to connect the phone line from the phone oulet directly to the line one connection of the machine.

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you have a problem with the drivers that you've installed.

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1 Answer

Fax problem


unplug the fax from the phone line. call it from you cell.if you hear your phones ringing in the house, plug the fax machine back into the jack. [you should still be on your cell phone] if the line goes dead or stops ringing, there is a short with the fax machine or wire to the jack.if you hear a busy signal without the fax plugged in, unplug everything you have plugged into phone jacks thruout the house. call your # again.if you hear ringing on your cell phone, plug everything back in one at a time.[again while still on your cell phone] if it was one of the phones plugged into a jack, when you plug the shorted phone back into the jack, the line will go dead again. that phone or cord is the problem.
if still rings busy when everything is unplugged, then call your phone company. it can be an inside wire or jack problem, or the problem is outside your home.
hope this helps
wg

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