Question about Maytag MSD2456G Side by Side Refrigerator

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Refrigerator not cold

My freezer is fine, frig is not getting cold. It is 8 years old, coils, compressor are clean, had the defrost board replaced 5 years ago, seems like the same problem, what do you think

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  • midwesthellb Jul 22, 2008

    Thank you , is that hard to replace and do you know where it might be located? Thanx again

  • Anonymous Jul 25, 2008

    We have the same problem. How expensive is the defrost controller to replace. Besides the ice maker has never worked correctly

  • thewinns156 Nov 29, 2008

    I have the same problem. The fridge is not getting cold now and the freezer is not as cold.

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Very usual issue - defected defrost control unit - replace it and keep warranty paperwork from part supplier. :))

Posted on Jul 22, 2008

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I understand your Frigidaire refrigerator, model# FRT18G6JB6, is not cooling well. I also see that you have checked the gaskets, cleaned the condenser coil, and manually defrosted your refrigerator. I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your appliance and determine why it is not cooling. Hope this is helpful,

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We have a 8 year old Maytag Side by side model MZD2766GEW and the fidge side doesn't stay cold, just cool. The freezer works fine and there isn't any frost. Any idea what we need to do? Thank you, Greg


For those who had the control board replaced or are experiencing the frig side warming while the freezer side continues freezing; The problem may (still) be a faulty control board. I fixed the issue by replacing a $1.00 capacitor on the board. I'm not a techy and it wasn't too difficult to solder. More info on what to do here; DIY Chatroom

In the mean time, there is ice forming behind the back panel in the lower section of the freezer. This blocks airflow to the frig side.
I use a pump pressure garden sprayer with hot water to defrost the coils. Gets the job done in 20 minutes and I don't have to worry about defrosting items in the freezer.

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Freezer works, frig does not. Also ice build up in freezer coil


I just worked on a FF801W which is supposed to be very similar. The defrost heater in mine was of the glass tube type and located under the evaporator. There was a bimetal thermostat clipped to the top of the evaporator and a thermal fuse (sealed in a clear plastic tube) nearby. The connections were behind a little plastic cover (2 screws) in the back wall just above the evaporator.

Mine was iced up like yours and I had to defrost it with a hair dryer. All the defrosting parts in the freezer compartment turned out to work so I now suspect the defrost timer (down by the compressor). I've marked it and I'm waiting to see if it's turning.

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There is one compressor, condenser and evaporator in all refrigerators. The part that makes the cold inside the unit is the evaporator. It's in the freezer, behind a barrier on the back wall. It's a "coil" with many small fins. There is a fan that blows air over the evaporator which makes the air cold. This air comes from the freezer and stays in the freezer. The cold food section (the refrigerator) has a control that opens a hole for air to pass from the freezer to the fridge. This being said...you can rule out the "temperature control" for the fridge.

The sound you hear could be the compressor relay, the evaporator fan or maybe something else. It could be bad, it could be not too bad. (Like a fan blade a bit unbalanced with dust)

OK,,, back to the evaporator. There is a little heater next to the coil that turns on every 8 hours or so to defrost the coil. That's called the "defrost cycle". Makes sense, no? If the defrost timer (common problem) or defrost control board (common problem) go bad, your evaporator coil freezes up, and that's not good for anything in your refrigerator. But it can often keep the freezer section cold. You can easily disassemble the evaporator cover in the back of the freezer and take a look. If it looks like a block of ice, you probably have a defrost issue. An even, thin coat of frost is OK, but lots of ice is a no no.

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